As an Integrations Product Owner at Maersk, you will play a critical role in driving the development, implementation, and optimization of Integration solutions (API & EDI) within our supply chain ecosystem. You will collaborate closely with cross-functional teams including platform products, business teams, sales, customers and other key stakeholders to ensure that our capabilities are world class and meet the evolving needs of our customers and business objectives.
Primary Responsibilities:
Strategy Development: Develop and execute a comprehensive strategy for EDI & API solutions aligned with the company's supply chain objectives and market demands. Build product vision and strategy, with a roadmap of features to support the product vision.
Product Roadmap Management: Define and prioritize features, enhancements, and initiatives for the Integration product roadmap based on market research, customer feedback, and business requirements. Develop and execute the Go-to-Market strategy for these products.
Requirement Gathering: Work closely with internal stakeholders and external partners to gather, analyse, and document business requirements for scalable standard integration interfaces, ensuring alignment with industry benchmarks and best practices.
Solution Design: Collaborate with software development teams to translate business requirements into technical specifications and design scalable, efficient Integration solutions that integrate seamlessly with existing systems and processes.
Stakeholder Communication: Serve as the primary point of contact for Integration related inquiries and updates, facilitating clear and effective communication between internal teams, customers, and vendors.
Customer Experience: Guide the integration platform’s informational architecture, design and products towards a long-term vision of unifying the customer's experience across EDI and API solutions.
Quality Assurance: Define and implement testing strategies to ensure the accuracy, reliability, secure and compliance of transactions and data exchanges, identifying and addressing any issues or discrepancies as needed.
Performance Monitoring: Monitor and analyse key performance metrics for our standard interfaces, proactively identifying opportunities for optimization, automation, and process improvement.
Compliance and Security: Stay abreast of regulatory requirements and industry standards related to B2B, ensuring that our solutions adhere to relevant guidelines and protocols for data privacy, security, and compliance.
What you bring:
Experienced product owner/manager, capable of managing complex roadmaps and working in collaboration with tech, UX, business and functional leaders.
Passionate about using technology to improve business outcomes for our customers.
Strong analytical skills with the ability to use data and metrics to evaluate hypotheses and assumptions to drive decision making.
A natural interest in technology, standardization, automation, and optimization of processes.
Understanding user needs and insights with an ability to translate these to digital journeys and user stories, specifically to reduce manual tasks.
Strong stakeholder management skills with the ability to communicate complex messages and drive alignment on the product direction.
Ability to stay motivated in a fast-moving environment where priorities change and with a requirement to deliver results.
Independent and self-motivated with a desire for continuous learning.
Qualifications:
Bachelor's degree in Business, Supply Chain Management, Information Systems, or a related field.
Proven experience in a similar role, with a strong background in Supply Chain/B2B/EDI implementation and management within the Logistics domain.
In-depth knowledge of EDI and API standards (e.g., ANSI X12, EDIFACT), protocols (e.g., AS2, FTP), and data formats (e.g., XML, JSON).
Clear understanding of API varieties i.e. RESTful APIs, Push API/Webhook, GraphQL
Familiarity with EDI & API software tools and platforms, such as translators, mapping software, and VANs (Value-Added Networks) as well as cloud native architectural and software development tools (i.e. Kubernetes, Temporal, Azure, etc.)
Excellent analytical, problem-solving, and project management skills, with the ability to prioritize competing demands in a fast-paced environment.
Strong communication and interpersonal skills, with the ability to effectively engage with technical and non-technical stakeholders at all levels of the organization.
Certification in EDI, API or relevant professional credentials is a plus.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.