Bilingual Application Evolution Services, SAP Client Experience and Business Development Senior Manager

Meaningful work you’ll be part of 

As an Application Evolution Services, SAP Client Experience and Business Development Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to operations. Skills and responsibilities for this management level include but are not limited to:   

• Exhibiting extensive knowledge of professional services selling 

• Ability to build and sustain long term relationships with clients to drive revenue by identifying new areas of opportunities and cross-sell other firm offerings 

• Showcasing success in an individual sales contributor for managed services  

• Understanding of the structure, key issues, language, and environment of managed services with an ability to discuss and explain current and emerging issues within SAP and effectively engage with executive level clients and with technology-focused PwC resources 

• Contributing as a team leader by managing diverse teams of motivated and talented individuals, contributing to their development and helping them reach their potential via formal and informal coaching   

• Leading and contributing to business development activities, writing and presenting of proposals, responding to RFPs, and developing the SAP practice  

• Soliciting information from the clients to effectively qualify and scope opportunities 

• Playing an active role in discussing and developing solutions with the Alliance and the SAP consulting teams 

• Understanding client business issues and matching them to service capabilities/revenue opportunities 

• Overcoming objections and obstacles to win the business, develop and execute a targeted relationship and client account development strategy 

• Effectively representing the client needs to establish appropriate solutions  

• Successfully navigating a complex internal organization consisting of dozens of distinct capabilities and practices 

• Thriving in an unstructured and evolving team and organizational environment. Demonstrating personal effectiveness, including a proven ability to accomplish and exceed goals within challenging, complex organizations 

• Projecting executive presence and professionalism sufficient to interact with C-level executives and senior partners 

• Providing leads with guidance and recommendations on transition, engagement direction and priority 

• Remaining tenacious and undeterred by criticism and setbacks, meeting significant targets and goals with minimal oversight and direction on a daily, weekly, or even monthly basis 

Experiences and skills you’ll use to solve   

• Have high visibility among internal leadership and client stakeholders hence prior experience in effective and regular communication, including status and project vision, to all stakeholders is a must have   

• Effective communication that is critical for appreciating the nuances between technical and non technical audiences    

• Proven years of experience in SAP managed services 

• Proven track record of successfully delivering SAP application managed services solutions 

• Demonstrated experience leading a team and providing thought leadership in operational excellence 

• Post secondary education is considered an asset  

• Fluency in French and full business proficiency in English is required. A premium will be paid to candidates who are efficient in French language at a bilingual level