Administrator - Claims Advisory

4 Minutes ago • 2 Years +

Job Summary

Job Description

The Claims Advisor Administrator will be responsible for escalating complex claims issues, generating and maintaining claims reports, updating and distributing claim notifications to insurers, and reviewing incoming documentation. This role requires strong communication skills to interact with clients, insurers, and underwriters. The administrator will ensure accurate application of policies and calculation of claims rates, manage documentation, and contribute to the overall efficiency of the claims process. This position involves working in a hybrid environment, including remote work and in-office collaboration.
Must have:
  • Bachelor's Degree in a relevant field
  • Minimum of 2 years of relevant experience
  • Strong command of written and spoken Arabic and English
Good to have:
  • Experience in preparing and reviewing insurance claims documents
  • Ability to identify potential policies and coverage for incoming claims
  • Familiarity with regulatory requirements and internal policies and procedures
  • Willingness to attend client meetings across the UAE

Job Details

Company:

Description:

Marsh McLennan is looking to hire a motivated Claims Advisor Administrator to join our team in Dubai.

Join us for a life-changing career.

We will count on you to:

  • Escalate moderate to complex issues related to claims complications and processes to ensure accurate application of policies and calculation of claims rates.
  • Maintain and generate claims reports of moderate complexity, ensuring accurate records are produced and distributed.
  • Update, generate, review, and distribute new claim notifications/updates to all insurers for all policies or coverages, ensuring consistent availability of up-to-date information until claim completion.
  • Review and file incoming documentation from clients and underwriters, ensuring that all materials are catalogued and readily available to the team.
  • Acknowledge receipt of documentation via mail or phone to maintain professional communication with insurers, clients, and underwriters.

What you need to have:

  • Bachelor’s Degree in a relevant field.
  • Minimum of 2 years of related experience in direct client service, preferably in claims (either insurer or broker).
  • Strong command of written and spoken Arabic and English.

What makes you stand out:

  • Experience in preparing and reviewing insurance claims documents for completeness.
  • Ability to identify potential policies and coverage for incoming claims and seek validation when necessary.
  • Familiarity with regulatory requirements and internal policies and procedures.
  • Willingness to attend client meetings across the UAE as needed.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.


Follow us on X at @MarshMcLennan.

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