Analyst

At TransUnion, the Analyst role focuses on providing high-quality, comprehensive data to improve decision-making. Associates are encouraged to drive their professional development, with access to support and mentorship. This position involves customer-facing or operations responsibilities in reporting management, requiring strong analytical and problem-solving skills to meet customer needs and maintain regulatory compliance. It is a hybrid role based in Chicago, Illinois.

Must Have

• Bachelor’s degree and/or 3+ years of professional experience in customer-facing or operations role in reporting management
• Proven customer management skills with a strong customer service orientation
• Ability to build open, honest and mutually-beneficial relationships both internally with stakeholders and across the customer organization
• A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset
• The ability to multi-task and handle high volumes of small projects simultaneously
• Develop detailed data requests and solutions to meet customer needs
• Maintaining regulatory compliance in a complex environment with a demonstrated understanding of credit reporting laws and regulations
• Highly developed analytical and problem-solving capabilities with the ability to present data and information effectively with excellent attention to detail and a high level of accuracy

Good to Have

• Previous experience with Salesforce and/or Metro 2® credit reporting
• A high level of computer literacy, and excellent analytical skills
• Experience with designing and implementing dashboards and reporting
• Tableau User experience
• Experience working in a heavily regulated environment is a plus

Perks & Benefits

• Flexible time off for exempt associates
• Paid time off for non-exempt associates
• Up to 12 paid holidays per year
• Health benefits (including medical, dental, and vision plan options and health spending accounts)
• Mental health support
• Disability benefits
• Up to 12 weeks of paid parental leave
• Adoption assistance
• Fertility planning coverage
• Legal benefits
• Long-term care insurance
• Commuter benefits
• Tuition reimbursement
• Charity gift matching
• Employee stock purchase plan
• 401(k) retirement savings with employer match
• Access to TransUnion’s Employee Resource Groups

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

What You'll Bring:

• Bachelor’s degree and/or 3+ years of professional experience in customer-facing or operations role in reporting management
• Proven customer management skills with a strong customer service orientation (desire to help others)
• Ability to build open, honest and mutually-beneficial relationships both internally with stakeholders and across the customer organization
• A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset
• The ability to multi-task and handle high volumes of small projects simultaneously
• Develop detailed data requests and solutions to meet customer needs
• Maintaining regulatory compliance in a complex environment with a demonstrated understanding of credit reporting laws and regulations
• Highly developed analytical and problem-solving capabilities with the ability to present data and information effectively with excellent attention to detail and a high level of accuracy

We’d love to see:

• Previous experience with – Salesforce and/or Metro 2® credit reporting, a high level of computer literacy, and excellent analytical skills
• Experience with designing and implementing dashboards and reporting
• Tableau User experience
• Experience working in a heavily regulated environment is a plus

Impact You'll Make:

Data is the core of our business. Everything we do is about providing high quality, comprehensive and curated information that deepens understanding and improves decision making. We are responsible for bringing in the raw materials that make TransUnion what it is. We are the tip of the spear. It starts with us.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Pay Scale Information:

The U.S. base salary range for this position is $51,700.00 - $75,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title: Analyst, Data Integration