Associate Digital Producer

Arc is seeking an Associate Digital Producer to lead high-volume digital production, focusing on social and digital content for clients. This role involves partnering with creative, account, project management, and studio teams, acting as a liaison between US creative teams and digital studios in South America & India. Responsibilities include managing project requests, assets, timelines, budgets, and JIRA tickets, while also identifying and piloting AI tools for efficiency improvements. The producer will also manage deliverables like OLAs, banners, CGI, social statics, and occasionally AR filters and web builds.

Must Have

• Build relationships with internal stakeholders
• Collaborate with production, creative, and strategy teams
• Act as a conduit between US creative teams and digital studios in South America & India
• Serve as primary point of contact with other creative agency teams, media, content partners, and digital production partners
• Organize all project requests and assets
• Share workflow analysis with stakeholders for efficiency changes
• Research, identify, and pilot AI tools for efficiency improvements
• Book and manage studio resources
• Responsible for scoping, estimating and running project budgets
• Create and manage project timelines
• Create JIRA tickets and review all completed work
• Anticipate obstacles and issues, and overcome them proactively
• Confidently run meetings such as kick offs, standups and reviews
• Follow up meetings with clear next steps and task lists
• Manage deliverables of OLAs, static and motion banners, CGI sequences, social statics and occasionally AR filters and web builds
• Bachelor’s degree in STEM field or equivalent experience
• Up to 1 year experience as an account manager, project manager, integrated producer or digital producer
• Experience within digital or social/film production
• Experience with project management tools such as JIRA and Smartsheet
• Experience with data analysis tools (e.g., Excel, SQL, or BI platforms)
• Strong work ethic and accountability
• Proactive and asks questions
• Demonstrates positivity and a learning mindset
• Great organizational skills and takes lots of notes
• Resourceful and self-motivated
• Communicates efficiently and effectively

Good to Have

• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney)

Perks & Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs
• Health/Wellness/Comfort reimbursements
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups

Company description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth. Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

Overview

We’re looking for an outstanding Associate Digital Producer, someone who is committed to their craft and to the pursuit of excellence—to lead a fast-moving, high-volume digital production engagement. In this role, you’ll run social and digital production for our clients, partnering closely with creative, account, project management and studio teams. Additionally, you will evaluate data related to workflows and systems to uncover opportunities for greater efficiency.

Responsibilities

On a day-to-day basis, this role entails:

• Building relationships within internal stakeholders and becoming a trusted partner on digitally focused opportunities and projects
• Collaborate with production, creative, and strategy teams to share findings and assist with implementation.
• Acting as a conduit between US based creative teams and the digital studio in South America & India
• Serving as the primary point of contact with other creative agency teams, media, content partners, and digital production partners
• Organizing all project requests and assets so that they can be easily tracked and updated as needed
• Sharing workflow analysis with stakeholders for efficiency changes to gain approvals to implement and measure changes.
• Research, identify, and pilot AI tools that address creative and operational challenges within production workflows, contributing directly to measurable efficiency improvements.
• Book and manage studio resources
• Responsible for scoping, estimating and running project budgets
• Create and manage project timelines, working with stakeholders to gather requirements and approvals.
• Create JIRA tickets and review all completed work before starting with creative and client
• Anticipate obstacles and issues, and overcome them with the team in a proactive manner
• Confidently run meetings such as kick offs, standups and reviews
• Follow up meetings with clear next steps and task lists, prioritizing tasks and gathering requirements needed
• Manage deliverables of OLAs, static and motion banners, CGI sequences, social statics and occasionally AR filters and web builds.
• Demonstrating your value to the agency and client teams on a day-to-day basis by addressing challenges, merchandising our work, and regularly sharing wins, best practices, and new opportunities
• Assisting with agency’s new business opportunities on occasion
• Proactively thinking of ways to improve team communication and developing processes that lead to more effective collaboration

Qualifications

We’re looking for substantive experience, which typically includes the following:

• Bachelor’s degree in STEM field or equivalent experience.
• Up to 1 year as an account manager, project manager, integrated producer or digital producer, with production/agency/or in-house expertise
• Experience within digital or social/film production
• Some experience with project management tools such as JIRA and Smartsheet.
• Passion for learning and building skills within web and emerging technologies (e.g., AR, VR, Metaverse, AI, Dynamic Content)
• Some experience with data analysis tools (e.g., Excel, SQL, or BI platforms).
• Consistent demonstration of leadership, confidence, and a positive attitude Listening and issue-resolution skills.
• Ability to handle multiple responsibilities and projects simultaneously
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

You are the right person if you:

• Possess a strong work ethic and accountability
• Ask questions and is proactive
• Demonstrate positivity and a learning mindset
• Have great organizational skills and take lots of notes
• Don’t shy away from a new challenge
• Are resourceful and self-motivated
• Communicate efficiently and effectively

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

The Company anticipates the application deadline for this job posting will be 2/20/2025.

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