Customer Deployment Engineer (ML Software)

7 Hours ago • 4 Years +

Job Summary

Job Description

The Customer Deployment Engineer will lead and oversee the technical onboarding and integration of the platform in enterprise environments. Responsibilities include designing and implementing deployment architectures, assessing customer needs, and tailoring deployments using Kubernetes, Docker, and cloud-native tooling. The role involves being a technical point of contact for customers, ensuring compliance with security requirements, collaborating with internal teams, and producing documentation. This is a customer-facing role requiring excellent communication and problem-solving skills.
Must have:
  • Hands-on experience deploying enterprise software in cloud environments.
  • Strong background in Kubernetes and Docker with production experience.
  • Experience working directly with customers on infrastructure.
Good to have:
  • Proficient with AWS, Azure, or GCP, including security and networking.
  • Familiar with Terraform, OAuth2, SAML, Slurm, PBS, and monitoring tools.
Perks:
  • Competitive salary.
  • Work with a world-class technology team.
  • Global Exposure.
  • Ongoing training in technologies.
  • Work with people who care about you.
  • Hybrid work options and flexible schedules.

Job Details

About Neural Concept 

We build technology that enables engineers to solve complex design challenges faster and more effectively. Our platform leverages 3D deep learning to transform CAE data into real-world results, helping top companies in automotive, aerospace, and energy streamline their R&D. 

The Role 

We’re looking for a Customer Deployment Engineer to lead and oversee the technical onboarding and integration of our platform in enterprise environments. You’ll play a pivotal role in deploying our software as a SaaS solution on customer cloud infrastructure (AWS, Azure, GCP) or on-premise (HPC, VM). Your work directly contributes to customer satisfaction and long-term platform adoption.

This is a highly customer-facing role. We value engineers who are not only technically capable but also excellent communicators, proactive problem-solvers, and trusted advisors to our customers.


What You Will Do 

  • Lead Deployments: Design and implement robust deployment architectures that align with customer IT environments and business goals.

  • Architect Solutions: Assess customer needs and tailor scalable cloud/hybrid/on-premise deployments using Kubernetes, Docker, and cloud-native tooling.

  • Customer Engagement: Act as a technical point of contact for customers throughout the deployment process, from architecture to troubleshooting.

  • Security & Compliance: Own the process of responding to IT and security questionnaires. Ensure compliance with enterprise security and privacy requirements.

  • Collaboration & Feedback: Work closely with internal teams (product, R&D, platform) to continuously improve deployment processes and modularity.

  • Documentation & Enablement: Produce high-quality documentation, implementation guides, and internal playbooks.

Who You Are 

  • Education: Advanced degree in Computer Science, Engineering, or a related field (or equivalent experience).

  • Experience: at least 4 years of hands-on experience deploying enterprise software in cloud and/or HPC environments.

  • Mandatory Technical Skills: Strong background in Kubernetes, Docker, and/or Singularity, with production experience.

  • Customer-facing Skills: Experience working directly with customers to scope, deploy, and maintain infrastructure.

  • Cloud Platforms: Proficient with AWS, Azure, or GCP, including security and networking fundamentals.

  • Tools: Familiar with Terraform, OAuth2, SAML, Slurm, PBS, and monitoring tools like Prometheus and Grafana.

  • Mindset: A proactive communicator and strategic thinker who thrives in dynamic, interdisciplinary teams.


What We Offer  


  • A competitive salary - we are growing fast and want our employees to benefit from this growth. 

  • Work with a world-class technology team - our engineers are top-notch! 

  • Global Exposure – You will work with leading companies and researchers worldwide

  • Ongoing training in technologies

  • Work with people who care about you - we support each other and care about you so that you can thrive. 

  • Hybrid work options and flexible schedules to support work-life balance.

Additional Information 

Start Date: ASAP 

Location: Zürich, Lausanne or remote

Travel: Occasional travel to customer sites 

Eligibility: Must be authorized to work in Switzerland/European Union 


At Neural Concept, we value passion, creativity, and the willingness to learn. If you don’t meet every single qualification but believe you’re a great fit, we encourage you to apply.


#LI-OS1

 

Similar Jobs

ByteDance - Software Engineer Intern (Cloud Native Infrastructure)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
GameAnalytics - Senior Backend Developer (Python)

GameAnalytics

(Remote)
4 Weeks ago
Zones - Azure Backend Developer

Zones

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Rackspace Technology - Azure Cloud Engineer

Rackspace Technology

India (Remote)
2 Weeks ago
NVIDIA - Senior Backend Software Engineer – GeForce NOW Cloud

NVIDIA

Santa Clara, California, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Wargaming - Infrastructure Engineer

Wargaming

Belgrade, Serbia (Hybrid)
1 Week ago
Warner Bros Games - Staff Software Engineer - Backend (Adtech Team)

Warner Bros Games

Pune, Maharashtra, India (Hybrid)
2 Months ago
Microsoft - Software Engineer 2

Microsoft

Hyderabad, Telangana, India (On-Site)
1 Week ago
Zazz - Artificial Intelligence Engineer

Zazz

(Remote)
2 Months ago
ByteDance - Software Engineer Intern (CDN/Edge/Traffic Platform)

ByteDance

San Jose, California, United States (On-Site)
2 Weeks ago
Sporty Group - EU Platform Engineer

Sporty Group

(Remote)
11 Months ago
Luxoft - Functional Tester

Luxoft

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Meta - Production Engineering

Meta

Menlo Park, California, United States (On-Site)
5 Months ago
Thatgamecompany - Live Ops Engineer

Thatgamecompany

United States (Remote)
1 Month ago
Milestone - Senior Cloud Engineer

Milestone

Copenhagen, Denmark (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Neural Concept is a rapidly growing company at the forefront of revolutionizing product design and simulation through advanced data science and machine learning. Specializing in optimizing ...

Pune, Maharashtra, India (On-Site)

Jersey City, New Jersey, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by neural concept

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug