Digital Content Management Team Lead
Job Summary
Job Description
The Digital Content Management Team Lead will oversee a team managing over 30 social channels for developers. This role involves team management, including mentoring, goal setting, and performance evaluation. Responsibilities include ensuring client and product area expectations are met, removing roadblocks, establishing priorities, and providing training. The lead will collaborate with internal and external stakeholders, including managers and program managers, to optimize processes and team efficiency. They will also be involved in hiring, training, and developing best practices for content publishing and event management. This role is for a temporary full-time contract.
Must have:
- Manage and support the DCM team
- Manage hiring during periods of growth
- Understand client and product goals
- Work with other teams to optimize process
- Sync with Executive Producers and Host Managers
- Train team members on various categories
- Act as the team’s POC for new business
- Document and update best practices
- Manage temps and process as needed
- Leadership, education, and strategy for event publishing
Perks:
- Comprehensive medical coverage with 3 different plans, and 100% of the employee medical premium covered by ASG, and affordable rates for your family.
- Discounts on health and wellness programs, plus savings on travel and more.
- Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
- Employee Assistance Program offering counseling, financial coaching, and more.
- Paid time off to relax and recharge.
- Additional benefits to help you plan for the future, like life insurance and 401k.
5 skills required
Job Details
Description
About Us:
Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region.
We are looking for:
Advanced Systems Group LLC. is seeking an experienced Digital Content Management Team Manager to lead a developer-facing social media outreach team that is responsible for managing 30+ social channels that reach millions of developers worldwide. We work with hundreds of developer educators, video producers, and writers to publish content that educates and engages with developers around the world. We act as the bridge between the experts and the community.
About the Role:
In this role, you oversee the Digital Content Management [DCM] team, which plays a key role in supporting our social and video strategies across over a dozen programs on YouTube, Blog, and Podcasting channels. You’ll be responsible for overall team performance, ensuring client and product area expectations are met. You’ll help remove blockers, establish prioritization, provide training, QA work around bigger initiatives - all with the goal of helping them to engage developers and IT audiences globally. Of equal importance is making sure that each member of the team has the managerial support they need to thrive in their roles. Success in this role requires regular communication with ASG Managers and Client stakeholders. Internally, you will be working with ASG Managers to make sure the DCM Team is in full alignment with our Ops and Social teams. Additionally, you’ll also connect with our Design and Video Production team leads as needed. Our external stakeholders include Program Managers and Host Managers, both of whom play key roles in developing strategies that will inform DCM priorities and initiatives. You’ll need to stay fully aligned with them to maximize team efficiency.
Qualifications & Experience:
- Manage and support the DCM team: mentor, inspire, set goals, remove blockers, balance workloads, lead weekly meetings, create team processes, establish team goals, foster positive team culture, train as needed, and work with each team member to ensure personalized professional growth
- Manage hiring during periods of growth
- Understand the goals of our clients and each of our product areas to position the team for success
- Work closely with the other teams (Ops, Social Strategy, Intel, Video, Localization, Community Management) to ensure we’re optimizing process
- Sync regularly with Executive Producers and Host Managers, getting clarity around process, new initiatives, and priorities
- Train new and existing team members to improve across the following categories: Strategy, Internal/External Communication, Product Knowledge, Data Analytics, Creativity, and Publishing Best Practices
- Act as the team’s POC as leadership scopes new business opportunities
- With your team, document and update best practices per channel
- Manage temps and process as needed
- Leadership, education, and strategy for event publishing
Compensation & Benefits:
This full-time temporary role offers a salary of $120,000-$160,000 (prorated throughout the contract duration) depending on experience.
At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including:
- Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG, and affordable rates for your family.
- Discounts on health and wellness programs, plus savings on travel and more.
- Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
- Employee Assistance Program offering counseling, financial coaching, and more.
- Paid time off to relax and recharge.
- Additional benefits to help you plan for the future, like life insurance and 401k.
Interested applicants, including those from Washington state, may contact recruiting@asgllc.com to request a full disclosure of the benefits offerings.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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About The Company
Advanced Systems Group (ASG) empowers creativity through technology for Media Creatives and Content Owners.
By fusing technical and creative expertise, we design, build, and operate media-centric solutions to bring your vision to life. We deliver proven results by deploying engineering, system integration, training, and support services along with customized operational, and managed services for all phases of media production. Industry leaders rely on ASG to transform their operations on-premises and in the cloud.
From production to delivery, whether on-premises or in the cloud, ASG’s goal is to ensure customer success throughout the entire media supply chain. Our tailored services and solutions help our clients meet their objectives efficiently.
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