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Engagement Abuse Analyst

Engagement Abuse Analyst

2 Weeks ago • 1 Years + • Data Analyst

About the job

Summary

As an Engagement Abuse Analyst at YouTube, you'll be crucial in combating harmful content and improving user experience. Responsibilities include applying advanced data analysis techniques to understand abuse impact, developing new workflows to address abuse vectors, communicating technical findings, maintaining quality through feedback metrics, and creating scalable training solutions. You'll also investigate fraud and spam, identify product vulnerabilities, and conduct anti-abuse experiments. Collaboration with engineers and cross-functional stakeholders is key to improving workflows and developing machine learning models (e.g., using LLMs, BERT) for abuse detection. Exposure to graphic and offensive content is expected as part of escalations.

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Must have:

Bachelor's degree or equivalent experience
1 year data management, metrics analysis experience
Experience with classification/ranking systems
Advanced data analysis methods
Communicate technical results clearly
Develop machine learning models
Collaborate with engineers and stakeholders

Good to have:

Experience translating analytical insights into business strategies
Experience with global teams
Experience with large datasets, statistical modeling, data mining
Experience creating opportunities to innovate

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
1 year of experience in data management, metrics analysis, experiment design and automation.
Experience with classification systems, ranking systems, or similar.

Preferred qualifications:

Experience translating analytical insights into business strategies and actions.
Experience creating opportunities to innovate, conceptualize, and complete while working with global teams.
Experience collecting, managing, and synthesizing large data sets and information from disparate sources, statistical modeling, data mining and data analysis.

About the job

As an Engagement Abuse Analyst, you will be a key contributor to the strategy for reducing network badness on YouTube. You will balance the short-term requirements and see the big picture to make long-term recommendations accordingly. You will be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s community guidelines. You will work on-call at weekends on a rotational basis as needed.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

Apply advanced methods to data sets in understanding the impact of abuse to the YouTube ecosystem. Develop new workflows against known vectors of abuse.
Learn technical concepts, systems, and deliver meaningful results using them. Communicate technical results and methods clearly.
Maintain quality by providing feedback metrics to the Global team. Manage technological solutions for streamlining quality assurance and produce scalable training solutions to emergent workflows.
Perform fraud and spam investigations using various data sources, identify product vulnerabilities, and drive anti-abuse experiments to prevent abuse. Work with engineers and interact cross-functionally with stakeholders to improve workflows via process improvements, automation, and anti-abuse system creation.
Develop Machine Learning Models (e.g., using LLMs, BERT) to detect and prevent various types of abuse on YouTube. Develop Machine Learning based detection systems for different adversarial and large-scale coordinated abuse vectors

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About The Company

Google

2202 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.