Network Administrator

We are a global video game organization based out of Seoul, South Korea. The name derives from the slogan “Keep the craftsmanship on,” a rendition of our commitment to developing and publishing world-class games from our studios and publishing centers across the globe. You may know us as the developers and publishers of PUBG: Battlegrounds , The Callisto Protocol , Subnautica , Defense Derby , and more. Our stellar studios based across the globe include PUBG Studios, Striking Distance Studios, Bluehole Studio, Unknown Worlds and RisingWings.

What we are looking for:

Krafton Americas Inc. is seeking an IT Network Administrator to join our team full-time in El Segundo, California. As a key player in the gaming industry, we are dedicated to delivering top-tier gaming experiences. We are looking for a talented individual to ensure the smooth running of our computer systems, resolve technical issues, and maintain our office’s computing needs, ensuring all infrastructure conforms to companywide standards.

Role Summary: The IT Network Engineer will be pivotal in maintaining the technical integrity of our office’s infrastructure. This role involves troubleshooting, network optimization, and ensuring seamless coordination with IT management across all Krafton Global Offices.

Responsibilities:

• Serve as the first point of contact for users seeking technical assistance.
• Set up workstations with computers and necessary peripheral devices.
• Diagnose and resolve technical hardware and software issues.
• Provide orientation and guidance to users on new software and computer equipment.
• Identify and suggest possible improvements to procedures.
• Manage and optimize Client/Server architectures.
• Handle TCP/UDP and real-time networking protocols.
• Utilize network debugging skills and tools, and perform network performance/bandwidth analysis.
• Understand and troubleshoot network protocols, ensuring efficient communication over these protocols.
• Analyze network exchanges at a detailed level to identify and reduce latency.
• Support Windows and Mac OS clients and provide LAN/WAN support.
• Support industry-specific applications such as Unreal Engine, Perforce, Parsec, and VPN.
• Work on a variety of devices, from desktop clients to mobile phones and consoles.
• Self-organize and take ownership of projects from inception to completion.

Qualifications:

Required :

• Strong troubleshooting skills.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and as part of a team.
• 5+ years of experience in the IT field.
• BS in Computer Science, MIS, or a related field (or equivalent work experience).
• Strong knowledge of Windows and Mac Operating Systems.
• Experience with PowerShell/Scripting.
• Experience with Firewalls, Switches, and Network Stack (Palo Alto and Juniper preferred).
• Ability to lift/carry up to 50lbs and push/pull carts as necessary.

Preferred :

• Experience with Unreal Engine.
• Familiarity with gaming industry applications.
• Coordination experience with global offices.

Additional Skills and Attributes:

• Excellent written and verbal communication skills.
• Strong problem-solving abilities.
• Effective time management and adaptability in a fast-paced environment.
• A proactive attitude towards learning and tackling new challenges.

Reasonable Accommodation

KRAFTON Americas is committed to the full inclusion of all qualified individuals. As part of this commitment, the Company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to apply for an open position, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Talent team at KRAFTON Americas, to begin the interactive process.

EEOC statement

KRAFTON Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

In California, the expected salary range for this position is $100,000-$120,000. The listed expected salary range represents a good faith estimate and the actual pay may depend on a variety of job-related factors that can include experience, education, skills, and location.

Due to recent scams, our recruiters will only reach out to you via @sds.com, @krafton.com or @pubg.com. If you received an email and are unsure you can always email recruiting_ka@krafton.com.