Based in Brest, this role involves managing offers and sales for Customer Service within the Under Water Systems Domain. The Offer and Sales Manager will drive and expand the client portfolio in France and internationally, aiming to achieve order intake, margin, and cash flow targets. Key responsibilities include producing, managing, and defending commercial offers, ensuring compliance with procedures, and collaborating with commercial teams for new business opportunities. The position requires expertise in maritime patrol, surveillance, electronic warfare, and sonar systems.

Must Have

• Engineering or dual Business/Engineering degree
• 5-7 years experience in commercial offer management
• Strong interpersonal, diplomatic, and negotiation skills
• Ability to rigorously and autonomously manage offer processes
• Fluent in written and spoken English

Good to Have

• Confirmed experience in a customer service role (ideally)
• Knowledge of sonar products and anti-submarine warfare systems (ideally)

Perks & Benefits

• Success driven by technological excellence, experience, and shared ambition
• Attractive compensation package
• Continuous skills development: training, academies, internal communities
• Inclusive, benevolent environment respecting employee balance
• Recognized societal and environmental commitment

Let's build a future of trust together

Thales is a global leader in high technologies specializing in three sectors of activity: Defense & Security, Aeronautics & Space, and Cyber & Digital. It develops products and solutions that contribute to a safer, more environmentally friendly, and more inclusive world. The Group invests nearly 4 billion euros per year in Research & Development, particularly in key innovation areas such as AI, cybersecurity, quantum, cloud technologies, and 6G. Thales has nearly 81,000 employees in 68 countries.

Our commitments, your benefits

• Success driven by our technological excellence, your experience, and our shared ambition
• An attractive compensation package
• Continuous skills development: training courses, internal academies, and communities
• An inclusive, benevolent environment that respects employee balance
• Recognized societal and environmental commitment

Your daily life

The Brest site hosts our digital services activities as well as Thales' expertise in the development, integration, and maintenance for maritime patrol and surveillance systems, electronic warfare, sonar systems, and airborne anti-submarine warfare, as well as our digital services activities.

As Offer and Sales Manager Customer Service M/F, you will join the Customer Support & Services department of the Under Water Systems Domain at the Brest site.

Your main missions are comprehensive, from client capture to managing the offers in your portfolio:

• You drive and develop your client portfolio in France and/or for export. You thus contribute to achieving order intake, margin, and cash flow objectives.
• You secure orders, produce offers, manage them until their signature, and defend them to your clients.
• You are the guarantor of compliance with service procedures and objectives in preparing your commercial proposals.
• You liaise with the relevant commercial team for new business, Country Director, Key Account Manager, in particular.

Your profile:

Do you have an Engineering degree or a dual degree from a Business/Engineering School and have successful experience of 5 to 7 years in commercial offer process management?

Do you have confirmed experience in a customer service role, ideally?

Are you recognized for your strong sense of interpersonal skills, diplomacy, and negotiation?

A field person, are you capable of rigorously and autonomously managing the offer process?

Do you ideally have knowledge of sonar products and anti-submarine warfare systems?

Are you fluent in English, both written and spoken?

Thales, a Handi-Engaged company, recognizes all talents. Diversity is our best asset. Apply and join us!

The position may require access to information related to national defense secrecy; the selected person will be subject to an authorization procedure, in accordance with the provisions of articles R.2311-1 et seq. of the Defense Code and IGI 1300 SGDSN/PSE of August 9, 2021.