Operations and Strategy Manager, Public Sector

Operations and Strategy Manager, Public Sector

Locations: Washington DC, San Francisco, Remote

Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and generative AI applications. The mission of Scale’s Public Sector operations team is to deliver high-quality, high volume data to accelerate the development of AI applications in the U.S. government.  As a key member of the Public Sector operations leadership team, you will be on the front lines of operational strategy for this work. 

We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems and building strong teams and relationships while doing it, we'd love to hear from you!

You will:

• Report directly to the Director of Delivery and Operations to catalyze Scale's public sector strategy 
• Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of technical stakeholders (engineering, analytics, product managers, geospatial experts, etc.)
• Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member
• Craft strategies that propel public sector operations growth and organizational evolution
• Identify cross-project blind spots across our customer programs and uplevel our operational approaches

Ideally you’d have:

• 10+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work 
• Experience in product or project management, taking projects from conception to launch
• A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results
• A strong orientation towards outcomes and a history of being scrappy when it counts
• An easygoing interpersonal style and ability to work and build relationships with a wide range of people 
• Experience leading small teams and managing multiple, complex work streams 
• A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security

Nice to haves:

• MBA or relevant technical degree
• Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes
• Background in intelligence work and working with / within the U.S. government
• Active U.S. security clearance (Secret or Top Secret)

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

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