Post Market Surveillance Specialist

9 Minutes ago • All levels

Customer Service

Job Description

The Post Market Surveillance Specialist executes low complexity post-market surveillance processes, ensuring efficiency, consistency, and adherence to guidelines. This role involves conducting operations and reporting, developing comprehensive reporting tools, and collaborating with experts for training initiatives. Key responsibilities include quality assurance assessments, data consolidation from diverse sources, meticulous record-keeping of surveillance activities, and analysis of product performance data to identify safety issues or trends. The specialist also supports the preparation of post-market surveillance documentation, ensuring regulatory compliance.

Good To Have:

Device Recall Procedures
Post-Market Surveillance Mechanisms
Quality Management Systems (QMS)
Regulatory Requirements
Technical Documentation
Project Management
Training Delivery
Quality Assurance (QA)
Business Intelligence Tools
Data Management
Business Acumen

Must Have:

Execute low complexity post market surveillance processes, adhering to predefined parameters and guidelines.
Conduct operations and reporting procedures for efficient tracking and monitoring of execution progress.
Develop and deliver comprehensive reporting tools for informed decision-making and performance evaluation.
Collaborate with business process experts to execute comprehensive training initiatives.
Conduct quality assurance assessments on developed communication tools for precision and efficacy.
Gather and merge data from diverse sources into a cohesive and actionable perspective.
Document and maintain meticulous records of post-market surveillance activities.
Compile and analyze continuous product performance data to identify safety issues, deviations, or trends.
Support the preparation of post-market surveillance documentation, ensuring adherence to regulations and guidelines.

Add these skills to join the top 1% applicants for this job

team-management

data-analytics

resource-allocation

game-texts

market-research

resource-planning

quality-control

html

business-intelligence

Job Title

Post Market Surveillance Specialist

Job Description

Job Title: Post Market Surveillance Specialist

Job Responsibilities:

• Executes low complexity post market surveillance processes, adheres to predefined parameters and guidelines, optimizes efficiency and effectiveness, and fosters consistency and reliability in operations to maintain a high level of quality and performance within the established framework of operational procedures.

• Conducts operations and reporting procedures to ensure efficient tracking and monitoring of execution progress, enabling effective decision-making and resource allocation aligned with strategic goals.

• Develops and delivers comprehensive reporting tools to facilitate informed decision-making and performance evaluation across the organization, enabling proactive management and strategic planning initiatives.

• Collaborates closely with business process experts to execute comprehensive training initiatives, delivers effective training programs tailored to meet the specific needs of the organization, and fosters skill enhancement and knowledge transfer across various business processes.

• Conducts quality assurance assessments on developed communication tools, ensures that the tools meet stringent standards for precision and efficacy and evaluates their accuracy in reporting and effectiveness in generating response plans.

• Gathers and merges data from diverse sources, consolidating it into a cohesive and actionable perspective to provide a comprehensive view that enables informed decision-making and facilitates effective implementation of strategies and initiatives across the organization.

• Documents and maintains meticulous records of post-market surveillance activities to ensure accuracy, compliance, and accessibility for monitoring product safety and facilitating timely responses to emerging market trends.

• Compiles and analyze continuous product performance data to identify any safety issues, performance deviations, or trends that may require further investigation.

• Supports the preparation of post-market surveillance documentation, ensures adherence to regulations and guidelines, and collaborates with clinical affairs and stakeholders to compile necessary documentation, such as post market surveillance plans and reports.

Minimum required Education:

Bachelor's Degree/ Vocational Education in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.

Minimum required Experience:

No prior experience required with Bachelor's OR minimum 4 years of experience in Post Market Surveillance Operations, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.

Preferred Skills:

• Device Recall Procedures

• Post-Market Surveillance Mechanisms

• Quality Management Systems (QMS)

• Regulatory Requirements

• Technical Documentation

• Project Management

• Training Delivery

• Quality Assurance (QA)

• Business Intelligence Tools

• Data Management

• Business Acumen

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business

• Discover our rich and exciting history

• Learn more about our purpose

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Know Your Rights