Principal Sales and Account Management

25 Minutes ago • 10 Years +

Job Summary

Job Description

This role involves building and growing strategic account relationships with Airline partners in the NAM region. Responsibilities include managing commercial relationships, supporting existing solutions, and generating revenue in collaboration with various internal teams. The goal is to maintain high customer satisfaction, profitability, and expand Sabre's market share by identifying new opportunities and adopting a consultative selling approach.
Must have:
  • Develop a solid and trusting relationship between strategic Airline account(s) and Airline IT Teams.
  • Develop strategies and processes to ensure continuous prospecting activities and pipeline development.
  • Identify, qualify, and facilitate strategic customer sales opportunities to generate sales bookings.
  • Exercise leadership skills combined with strong business acumen and in-depth analytical skills and forecasting abilities.
  • Resolve strategic account(s) issues and complaints.
  • Manage communications between strategic account(s) and internal Sabre Teams.
  • Adopt a consultative selling approach.
  • Identify specific requirements and expectations for existing clients.
  • Identify new opportunities and propose solutions to Airline partners.
  • Develop customized strategic account and account development plans for each Airline partner.
  • Manage all commercial matters related to accounts.
  • Execute and process operational requests received from Airline partners.
  • Ensure that customers use Sabre technology in the best way and that established performance, productivity and service metrics are achieved.
  • Cascade the information of new product and solution releases to customers in a timely manner.
  • Work with IT Sales / Pre Sales Customer Product & Solutions and CSM teams to retain and grow IT portfolio.
  • Organize regular business reviews for follow-up purposes and deep-dive sessions on specific items.
  • Work closely with Revenue Operations to get business cases approved for renewal and development of market share.
  • Maintain a high level of understanding of the current product portfolio and benefits of specific products for each Airline partner.
  • At least 10 years of related experience with Airline IT and Distribution or working with a vendor that directly serves large airline customers.
  • Bachelor’s degree and proven success in sales, business development, product marketing, or related field.
Good to have:
  • Airline industry technology experience
Perks:
  • Very competitive compensation
  • Generous Paid Time Off (5 weeks PTO your first year!)
  • 4 days (one day/quarter) of Volunteer Time Off (VTO)
  • Comprehensive medical, dental and Wellness Program
  • 12 weeks paid parental leave
  • Flexible working arrangements
  • Formal and informal reward, recognition and acknowledgement programs
  • Lots of fun and employee development events

Job Details

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Principal Sales and Account Management

This role will build the account relationship with strategic Airline partners in NAM region. Your role will include managing & growing the relationship with our Airline partners, supporting existing solutions and services, manage the commercial relationships and revenue generation in cooperation with the Pre Sales, Product Management, Engineering and CSM teams in order to maintain a high standard of customer satisfaction and profitability. You will contribute in sustaining and growing the Sabre market share and revenues to achieve long-term success with our Customers.

Manage strategic accounts by:

1) Developing a solid and trusting relationship between the strategic Airline account(s) and Airline IT Teams

2) Develops strategies and processes to ensure continuous prospecting activities and pipeline development for key prospective clients, sufficient to support achievement of sales targets and profitability goals

3) Identifies, qualifies, and facilitate strategic customer sales opportunities to generate sales bookings that meet or exceed assigned goals

4) Exercise leadership skills combined with strong business acumen and in-depth analytical skills and forecasting abilities

5) Resolving strategic accounts(s) issues and complaints

6) Managing communications between strategic account(s) and internal Sabre Teams

Retain and grow existing market shares and revenues:

1) Adopt a consultative selling approach

2) Identify specific requirements and expectations for existing clients

3) Identify new opportunities and propose solutions to Airline partners

4) Develop customized strategic account and account development plans for each Airline partner

5) Manage all commercial matters related to accounts:

  • Execute & process the operational requests received from Airline partners
  • Ensure that customers use Sabre technology in the best way & that established performance, productivity & service metrics are achieved
  • Cascade the information of new product & solution releases to customers in a timely manner
  • Work with IT Sales / Pre Sales Customer Product & Solutions and CSM teams to retain and grow IT portfolio
  • Organize regular business reviews for follow-up purposes and deep-dive sessions on specific items
  • Work closely with Revenue Operations to get business cases approved for renewal and development of market share

6) Maintain a high level of understanding of the current product portfolio and benefits of specific products for each Airline partner. As well as up-to-date knowledge of other segment-relevant information (trends, strategy, competitors, pricing, etc.)

At least 10 years of related experience with Airline IT and Distribution or working with a vendor that directly serves large airline customers.

  • Bachelor’s degree and proven success in sales, business development, product marketing, or related field
  • The position will require travel to customer sites and industry events as needed.
  • Demonstrated ability to develop positive and influential relationships.
  • Airline industry technology experience strongly preferred.

Benefits:

  • Very competitive compensation
  • Generous Paid Time Off (5 weeks PTO your first year!)
  • 4 days (one day/quarter) of Volunteer Time Off (VTO)
  • We offer a comprehensive medical, dental and Wellness Program
  • 12 weeks paid parental leave
  • An infrastructure that allows flexible working arrangements
  • Formal and informal reward, recognition and acknowledgement programs
  • Lots of fun and employee development events

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com.

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW

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