WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
PARTNER OPERATIONS - EPIC GAMES STORE
What We Do
The Store Operations & Release Management team within the Epic Games Store works closely with external partners and our Account Management, Technical, Marketing, Social, QA, and many other internal teams to drive the product release effort as we build and maintain the premier multi-platform storefront across PC and Mobile.
What You'll Do
Epic Games is looking for an experienced, partner-focused Senior Partner Operations Manager to oversee and coordinate the end-to-end release process for onboarding to the Epic Games Store (EGS). In this position, you will work closely with external partners and our Account Management, Technical, Marketing, Social, QA, and many other internal teams to drive the product release effort as we build the premier online storefront across PC and mobile.
In this role, you will
- Learn the processes and toolsets involved with provisioning partners and enabling the configuration and publishing of their products on EGS
- Educate and empower partners to follow best practices for a successful launch
- Provide transparency on release status and risks to internal stakeholders
- Contribute insights on the resource needs of the Store Operations & Release Management team
- Identify and execute cost-efficient solutions for tool and process improvements
- Become a leader in Partner Readiness expertise for onboarding products and additional content on the store
- Mentor and develop junior Partner Operations Release Managers
What we're looking for
- 7 - 10 years of experience in developing and managing partnerships
- Strong preference for applicants with exposure to the games industry release process, particularly for mobile storefronts
- Proven tolerance for ambiguity and willingness to pick up any tasks thrown your way to support the team effort
- Ability to leave things better than they found them, constantly pushing for improvements in our process, tools, documentation, quality, and partner experience
- Familiarity with Jira, Trello, and Salesforce
- Experienced in people management (hire/develop/train)
This role is open to multiple locations (including CA & WA).
Pay Transparency Information
The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).
ABOUT US
Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
