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Service Technician

British Columbia, Canada (On-site)

Service Technician

1 Month ago • All levels

Job Summary

Job Description

As a Trek Service Technician, you'll be responsible for the repair and service of all kinds of bicycles. Your daily tasks will vary, ensuring no two days are alike. You'll troubleshoot issues, maintain bikes to a high standard, and handle new models before they reach the sales floor. Excellent customer service is crucial, building relationships with clients who trust your expertise. Prior mechanical experience isn't mandatory; we provide comprehensive training. The role demands self-motivation, teamwork, and a commitment to continuous learning and skill development in bicycle servicing and new technologies. You’ll be working with a happy team in Port Coquitlam, Canada.

Must have:

Stellar customer service skills
Willingness to learn and grow
Positive and team-focused attitude
Attention to detail
Problem-solving abilities

Good to have:

Prior mechanic experience
Knowledge of bicycle technologies

Perks:

Amazing benefits
Opportunities for growth

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Job Details

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out.
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
Prior mechanic experience is not required!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!