Live Ops/Monetization Specialist

Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We’re on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide. 

From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence. 

Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA. 

ABOUT YOUDA GAMES

We are looking for a talented Live Ops/Monetization Specialist for our studio in Amsterdam. Better known as the Youda studio. From our studio in Amsterdam we supply the world with Governor of Poker 3 and Monopoly Poker and if we drop one on you, you know it’s “time to play”.

The Youda studio wants users to have a fun time playing games, it’s that simple. Making games our fans can’t stop playing, is our goal. Our studio is loaded with talented and creative people that will make any possible effort in fulfilling our promise. We dream big, aim high and let our failures inform our future successes.

Our office is located in in Amsterdam and it fits our needs perfectly. It is located next to Schiphol Airport.

Responsibilities

• Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
• Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
• Assists the Community Manager in Social Media related activities (coupons, raffles, notifications and more) - relevant to some studios
• Works on ongoing improvements of operation systems with development teams
• Tests activities and features before going to production
• Acts as a focal point for Operations in feature development processes, as a part of task forces or working with product managers
• May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.

Professional Experience & Competencies

• High proficiency in using Excel
• Familiarity with the studio's game and features
• Ability to use different software - Back office software, wiki, project management software
• Basic knowledge of SQL and Python is an advantage
• Technological orientation
• Has a customer service mindset

Soft Skills

• Detail oriented
• Multi-tasking
• Works well under pressure
• Independent
• Troubleshooting
• Creativity
• Interpersonal skills
• Accountability
• Planning and Organizing
• Customer orientation
• Critical thinking

Requirements

• Consumer behavior and/or gaming background - advantage
• Strong analytical and problem-solving skills
• Focus on consumer behavior in digital entertainment/games - advantage
• Strong English written/verbal communication skills
• Advanced Excel, Tableau
• Methodological approach to data, together with the ability to present the data clearly and efficiently to support business decisions

Here’s What We Offer You:

• A challenging role in a diverse, international and fast-growing organization with lots of career opportunities
• Hybrid ways of working between home and the office
• A competitive monthly salary
• Bonus incentive
• Monthly Phone Allowance
• Participation in our pension scheme
• 26 vacation days
• 6 powerup weekends
• 1 day off for your birthday
• Lunch benefit
• Christmas, Birthday & Special events gifts