Portfolio Manager, HR Experience Operations - APAC

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

We are at a very exciting stage of evolution at Netflix. As we experience growth in our employee population, lines of business, geographical footprint, and the heterogeneity of our workforce, it is imperative that the Talent function evolves accordingly, to shape and support this progress. One of the most critical parts of this evolution is the foundation upon which we can scale personalized and inclusive experiences for the workforce. The Talent Experience Operations (TEO) team is primarily responsible for developing this ecosystem. The broad composition of the team includes Lifecycle operations (all workflows across the candidate, employee, and contingent talent journey), Data and Analytics, Technology strategy, and Global Programs (like Benefits, Mobility, Employee Health, Accessibility, etc.).

The Portfolio Manager, HR Experience Operations - APAC role is a key part of the global TEO Effectiveness function and regional TEO team in APAC, enabling the holistic prioritization of work in TEO that drives effective and efficient performance of our operation.

Responsibilities include but are not limited to:

• Deeply understand the holistic business, organizational, and employee context/needs in APAC, and help shape the Global TEO roadmap for this foundational ecosystem, in conjunction with Talent strategy in the region.  

• Operationalize the strategy execution in APAC by translating strategy into actionable roadmaps and well-defined priorities for the region in sync with TEO's global strategy.

• Drive the connective tissue and alignment across our operations, analytics, and technology strategy so that our priorities, delivery, etc., drive progress toward our strategic milestones. 

• Effective project management through facilitating cross-functional collaboration, connecting central and cross-functional teams to ensure seamless operations integration, program execution, and sustained alignment of the roadmap with strategic goals.

• Drive operational excellence through continuous improvements of Ops, Programs, Analytics, Tech) utilizing defined metrics for performance measurement.

• Co-design and deliver TEO global solutions: serve as an extension of central teams to deliver and maintain a holistic infrastructure roadmap (including processes, tools, and systems)

• Drive and participate in systems/tools testing, ensuring regional relevance for design, implementation, and adoption. 

• Establish greater adoption and utilization by the regional team of our Talent Analytics products (understanding metrics, navigation, and utilization of tools), and partner with stakeholders on evolving offerings.

Skills and experience

• 6+ years of relevant experience, preferably in product management, operations management, or portfolio management 

• Strong business acumen, systems thinker and effective project manager

• Adept in operating on a global scale, navigating complex organization structures

• Ability to communicate technical concepts to influence a diverse set of stakeholders (technical and non-technical, varied levels of seniority)

• Data-driven, with the ability to synthesize them to useful and actionable insights

• Certifications in Agile, Six Sigma methodologies preferred

• Experience using Workday HCM, ATS preferred

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.