Senior Manager, Business Enabling Engineering – SSD

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To provide the best candidate experience with our high application volumes, we limit applications to a total of 10 over 6 months. 

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

At Samsung Semiconductor Incorporated, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.  Come join the Business Enabling (BE) Engineering team that manages SSD technical accounts in the Seattle WA region. Create global demand by identifying business opportunities, providing Samsung NAND Flash technology solutions for future designs, and managing all technical related issues.

Location: Hybrid, working onsite at our Bellevue, WA office 3 days a week, with the flexibility to work remotely the remainder of your time.

Job ID: 41976

• Enable global sales by collaborating directly with the customer's design/development engineers and Samsung’s Product Planning, Marketing, and Sales teams to assure the optimal Samsung storage (SLC/MLC/TLC NAND Flash, eMMC, UFS, as well as future memory technologies), products are designed into the customer's systems.
• Work to identify the most optimal solution considering key variables such as storage type, capacity, performance, power, cost effectivity, lifecycle, and availability; all while emphasizing Samsung's business and technological interests. This interactive process is applied at every instance from identifying design-in opportunities through product qualifications, thus maximizing product sales. 
• Support data sheets, sample requests/management, simulation models, FA reports, etc, with the customer to facilitate successful design-ins and qualifications.
• Manage qualification issues at the customer and support resolution of customer qualification failures. Negotiate priority between multiple qualifications with customer based on achieving Samsung’s critical and strategic needs. Strive to assure Samsung is qualified in every possible storage application.
• Manage qualifications at customer sites, including those at their various subcontractors (ODMs, CMs, etc.). Report qualification status and estimated qualification completions to Samsung management on a regular basis, highlighting obstacles and strategies.
• Develop and maintain business relationships with key design/development engineers and managers. This is accomplished through daily interactions and providing exceptional customer support. This is critical as it assures Samsung interests are adequately represented in the customer's decision making process.
• Develop and maintain relationships with Samsung Korea HQ counterparts to ensure efficient and accurate communication with the customer.

What You Bring

• Bachelors with 15+ years of relevant industry experience, or Masters with 13+ years or PhD with 10+ years in Electrical Engineering or Computer Science or related field preferred.
• Bachelor Degree required. BS Electrical Engineering or Computer Science strongly recommended.  
• Prior NAND Flash with Storage (SSD/HDD) engineering experience strongly recommended.
• Direct communication experience with customers is desired, prefer exceptional people skills.
• Must be generally familiar with semiconductor testing processes, various FA techniques, and general semiconductor fabrication technology/processing.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

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