Account Manager

As an Account Manager in the Account Management department, you will be responsible for developing and owning affiliate programs. This involves acting as the main point of contact for advertisers, providing strategic direction, optimizing programs, identifying new business opportunities, and achieving client goals. You will also handle technical and financial matters, promote best practices, conduct meetings, and communicate with publishers and stakeholders.

Must Have

• Optimize standardized client solutions
• Identify and develop high-growth clients
• Conduct business review meetings
• Upsell Awin products
• Meet deadlines and objectives
• Ensure compliance with qualitative standards
• Document meetings, presentations, and reports accurately
• Support program implementation
• Manage programs during acceleration (publisher recruitment and activation)
• Optimize and manage existing publisher base
• Utilize Salesforce tools (SLA, termination)
• Report on qualitative and quantitative objectives
• 4+ years experience in advertising or e-commerce
• Experience in affiliate and performance marketing
• Native Spanish speaker, English B2 or above
• Understand e-commerce technologies and solutions
• Differentiate online marketing channels
• Good understanding of Awin’s business model
• Manage and develop client relationships
• Familiarity with sales and presentation techniques
• Strong time management and prioritization
• Ability to handle pressure and meet objectives
• Teamwork attitude
• Proficiency in Salesforce
• Problem-solving skills

Good to Have

• Willingness to learn and acquire new skills
• Attention to detail
• Customer orientation
• Commercial awareness
• Adaptability
• Proactivity
• Assertiveness

Perks & Benefits

• Flexible four-day Flexi-Week at full pay with no reduction to annual holiday allowance
• Variety of paid special leaves
• Flexi-Office and hybrid/remote work possibilities
• Support for mental and physical well-being (various initiatives and sports offers)
• Access to Awin Academy for professional and personal development
• Monthly remote working allowance
• Support for setting up remote workspace
• Peer-to-peer voucher program for colleague appreciation
• Additional benefits (health, well-being, security) discussed upon interview for multiple countries

Purpose of Position

As an Account Manager, you will work in the Account Management department and play a key role in developing our affiliate programs. You will take full ownership of the affiliate programs within the company, providing a wide range of services to these clients. You will act as the main point of contact for your advertisers, offering strategic direction and optimization techniques, identifying new business opportunities to grow your programs and achieve both company and client goals. You will support technical and financial matters, promote best practices in account management, conduct regular meetings, and communicate with publishers and other key stakeholders.

Key Tasks

• Optimization of standardized solutions for clients
• Identification of clients with growth potential and focus on their development in alignment with TL and HoA advertisers
• Business review meetings with clients
• Upselling Awin products
• Meeting deadlines and objectives
• Compliance with qualitative standards
• Accurate documentation of meetings, presentations, reports, templates, etc.
• Support in program implementation
• Program management during the acceleration phase (publisher recruitment and activation)
• Optimization and management of the existing publisher base for clients
• Use of Salesforce (SLA tool, termination tool, etc.)
• Reporting to HoA for qualitative objectives
• Reporting to TL and HoA for quantitative objectives

Skills & Expertise

• Previous experience in advertising or e-commerce of at least 4 years
• Previous experience in affiliate marketing and performance marketing
• Spanish – native speaker, English – B2 or above
• Understanding of technologies and solutions related to e-commerce
• Ability to differentiate between various online marketing channels
• Good understanding of Awin’s business model
• Knowledge of how to manage and develop client relationships
• Familiarity with sales and presentation techniques
• Time management and prioritization skills
• Ability to handle high-pressure situations and meet objectives
• Teamwork attitude
• Willingness to learn and acquire new skills
• Attention to detail
• Use of Salesforce
• Customer orientation
• Commercial awareness
• Adaptability
• Proactivity
• Problem-solving skills
• Assertiveness
• Ability to handle high-pressure situations and meet objectives

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
• We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

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