Americas Regional Transition Lead

This role is part of the Global Transition and Transformation (GTT) leadership team at Unisys. The GTT mission is to support sales and effectively transition sold business into Unisys, enabling operational delivery teams to meet commitments and deliver transformation outcomes. This leadership role oversees a team of Transition and Transformation Managers across the Americas, ensuring delivery compliance, effective escalation, stakeholder management, and continuous improvement. The lead is also responsible for sales support, performance management, resource allocation, and team development.

Must Have

• Experience with ITIL (version 4)
• Experience with leading teams of 10 or more people
• Strong experience with Digital Workplace Solutions and Cloud Applications
• Proven certification in Product/Service Management

Good to Have

• Bilingual in Spanish or Portuguese

Perks & Benefits

• Unlimited paid time off
• 401(k) plan
• Comprehensive healthcare
• HSA matching
• Ongoing learning opportunities

What success looks like in this role:

Overview

This important role is part of the Global Transition and Transformation (GTT) leadership team.

GTT Mission is to support the sales engine and effectively Transition sold business into Unisys, enabling our operational delivery teams to meet our commitments while laying the groundwork for, and then delivering the transformation delivery outcomes

GTT employs a regional portfolio governance model overlaid across globally focused horizontal capabilities.

This role will lead a team of delivery leaders (Transition and Transformation Managers) across the USTZ, predominantly located in the continental United States and Mexico.

These delivery leaders are accountable for delivery of the assigned transition and Transformation Projects and Programs.

This leadership role is responsible for:

• Delivery of all Transition and Transformations across portfolio meeting all required KPI
• Ensure delivery compliance to methodology
• Ensure escalation is effective
• Manage stakeholder expectations and foster strong relationships across the organisation
• Facilitate effective communication between Transition teams, business units, and executive leadership
• Identifies positives and negative delivery trends and recommends actions to exploit and remediate as appropriate
• Champion best practices, driving continuous improvement initiatives
• For the DSS offering provides Global Portfolio control for Transition related activity working closely with the DWS Service Owner DSS offering Board
• Working with GTT Sales Support lead, build sales support capability focused on Primary areas (Planning and organisation, Verbiage, Client Orals)
• Where required, directly execute sales support activities
• Performance management of team, supporting them to succeed whilst increasing the overall capability and efficiency of the team as whole.
• Lead resource allocation and capacity planning for region of accountability
• Drive a connected and joined up team. There are no islands in GTT.
• Ensure team development plans are maintained and achieved, Our team members either grow or they stagnate, there is no middle ground.

You will be successful in this role if you have:

Attributes of role occupant

• Leads from the front, demonstrates accountability and ownership whilst fostering that in others
• Comfortable presenting in both sales and delivery environments
• Eye for detail
• Analytical mindset with strong problem-solving skills
• Commercially astute
• Naturally inquisitive
• Efficient in use of time
• A natural mentor

*highly desirable if you are bilingual in Spanish or Portuguese*

Experience

• 10 years Transition and Transformation Experience working in a multinational or matrixed organisation. Including leadership of portfolio teams
• Deep Digital workplace, ITO, and Application services background
• Project and Program Management Accreditation (PMO, Prince2, MSP)
• Has demonstrable experience of Portfolio Management
• Has delivered using Agile, Waterfall, and hybrid delivery methodologies.
• Demonstrable experience implementing and working with IT governance and compliance frameworks and operating models.

MUST HAVE:

• Experience with ITIL (version 4)
• Experience with leading teams of 10 or more people
• Strong experience with Digital Workplace Solutions and Cloud Applications
• Proven certification in Product/Service Management

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-AC1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

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Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

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