Director, Senior Business Partner

The Director, Senior Business Partner at Planned Parenthood Federation of America is a strategic advisor aligning organizational goals with people-centered strategies. This role fosters an inclusive, high-performing workplace by partnering with leaders on organizational design, workforce planning, talent management, and culture initiatives. Responsibilities include leading restructures, conducting investigations, guiding people strategies for engagement and retention, and ensuring compliance. The Director interprets people data, builds strong partnerships, and supports change management, all while promoting a people-first culture grounded in PPFA’s mission and values.

Must Have

• Advise leaders on organizational design, talent planning, and performance management.
• Lead full-cycle organizational restructures and team design efforts.
• Serve as primary investigator for employee complaints and workplace investigations.
• Guide and implement people strategies for employee engagement and retention.
• Offer policy guidance and ensure compliance, mitigating organizational risk.
• Interpret people data and trends to inform leadership decision-making.
• Build strong, trust-based partnerships with senior leaders and staff.
• Represent PC&E in strategic discussions and key decision-making forums.
• Collaborate with stakeholders to design and deliver integrated workforce solutions.
• Support change efforts with focus on communication, context, and culture.
• Mentor leaders in effective people management practices.
• Partner with other BPs to ensure consistency and alignment.
• Lead or contribute to PCE team projects and internal initiatives.
• Promote a people-first culture grounded in PPFA’s values.

Good to Have

• MBA or a Masters in any HR related practice.
• Experience working with union-represented employees and applying collective bargaining agreements.

Perks & Benefits

• Workplace culture that fosters belonging
• Promotes learning throughout the employee lifecycle
• Recognizes individual contributions to the mission

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

This job reports to the Senior Director, People Strategy & Operations in the People, Culture & Equity (PCE) division. The People, Culture & Equity (PCE) division is a critical partner focused on delivering a progressive people agenda that attracts, develops, and retains top talent and engenders a culture that is a great place to work for all.

Purpose:

• The Director, Senior Business Partner plays a critical role in aligning organizational goals with people-centered strategies that foster an inclusive and high-performing workplace.
• Acting as a strategic advisor and thought partner to PPFA leaders, the Business Partner supports organizational design, workforce planning, talent management, and culture initiatives that reinforce PPFA’s mission, values, and equity commitments.
• This role helps identify people risks and opportunities, guides leaders in navigating change, and ensures implementation of programs and policies that strengthen team performance and employee experience.

Delivery:

• Serve as a strategic advisor to leaders on organizational design, talent planning, and performance management.
• Lead full-cycle organizational restructures and team design efforts in partnership with leaders including needs assessment, scenario planning, role and team modeling, implementation, and transition support. Ensure solutions are strategically aligned, legally compliant, equity-informed, and effectively communicated.
• Serve as the primary investigator for employee complaints and workplace investigations from intake to resolution, advising on corrective action, ensuring a fair, compliant, and trauma-informed process that balances employee experience with organizational risk mitigation.
• Guide and implement people strategies that foster employee engagement, retention, and accountability.
• Offer policy guidance and ensure compliance, mitigating organizational risk.
• Interpret people data and trends to inform leadership decision-making.
• Identify gaps, surface insights, and drive the delivery of impactful, people-centered solutions.
• Performs other duties as assigned.

Engagement:

• Build strong, trust-based partnerships with senior leaders and staff across distributed and hybrid workforce.
• Represent PC&E in strategic discussions and key decision-making forums.
• Collaborate with stakeholders to design and deliver integrated workforce solutions.
• Support change efforts with a steady focus on communication, context, and culture.
• Mentor leaders in effective people management practices.
• Partner with other BPs to ensure consistency and alignment across the organization.
• Lead or contribute to PCE team projects and internal initiatives.
• Promote a people-first culture grounded in PPFA’s values.

Knowledge, Skills and Abilities (KSAs):

• A minimum of 8 years of HR experience with at least 4 years operating in a strategic HRBP role or equivalent
• Bachelor’s Degree preferred or equivalent work experience. MBA or a Masters in any HR related practice is a plus.
• Experience working with union-represented employees and applying collective bargaining agreements is a plus.
• Demonstrated experience advising senior leaders in a complex, matrixed environment with a distributed workforce.
• Demonstrated ability to lead organizational restructuring and team design efforts from inception to implementation, including change management, and transition planning.
• Deep understanding of employment law, policy, and performance management.
• Extensive experience independently conducting sensitive employee relations investigations.
• Proven ability to navigate challenging interpersonal dynamics with professionalism and poise, particularly in high-stakes or emotionally charged situations.
• Demonstrates sound judgment in setting and holding boundaries, while influencing outcomes and maintaining collaborative relationships—even in the face of persistent pushback.
• Excellent written and verbal communication skills, with ability to influence across levels.
• Strong project management, critical thinking, and problem-solving skills
• Flexibility and ability to adapt to quickly changing priorities and ambiguous situations
• High proficiency in Google products and HRIS systems.
• Commitment to PPFA’s mission of promoting Sexual and Reproductive Health and track record of advancing diversity, equity, and inclusion.

Travel: Up to 5% and/or as needed.

Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.

Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.