Enterprise Sales Support (Sales Strategy/Planning Promotion)

About PayPay

PayPay, a fintech company that has surpassed 70 million users in approximately 7 years since its service launch in 2018, is composed of diverse members from about 50 countries and regions.

OUR VISION IS UNLIMITED_

We believe that a clear vision is not necessary to create a future beyond our imagination. PayPay's stance is to always be Day 1, realizing a vision (future) that no one can imagine. We are looking for colleagues who are passionate professionals, willing to tackle this grand vision, refine products at an overwhelming speed that cannot be imitated by other companies, and rapidly promote the spread of cashless payments in Japan and its use as a financial life platform. We seek individuals who can proactively identify issues, collaborate with others, and jointly promote the creation of new value.

About the Role

Introduction to the Sales Support Division

In an environment where the number of merchants is rapidly increasing, service specifications are evolving, and new services are being developed daily, it is essential to constantly update service/operational procedures and sales manuals. In this rapidly changing environment, this position involves frequent negotiations with sales employees working on the front lines and internal related departments, and sales support covers a very wide range of tasks.

The Sales Support Division consists of 6 departments: Sales Management, Sales Promotion, Sales Support, Enterprise/Partner Support, Inside Sales, and Digital Sales, with an organizational structure of approximately 140 members, driving various support for PayPay's sales division, which is responsible for business growth. The mission of each department includes "formulating and executing sales strategies and analyzing various data," "streamlining sales processes and developing training programs for sales members," "promoting/planning and operating the introduction of new services," "supporting data-driven sales," and "streamlining sales processes and operational support." The division as a whole is mainly composed of members in their late 20s to 40s, and all members act as project leaders, allowing them to thrive regardless of age or work experience.

Background of the Recruitment

PayPay's services for merchants and solutions for local governments are updated daily, and the sales members responsible for these are constantly required to demonstrate speed and growth. Furthermore, there is a need to strengthen the system for supporting increasingly complex and sophisticated sales from various angles. This recruitment is for an increase in personnel to strengthen this sales support system.

Specific Job Responsibilities

Enterprise/Partner Support Department

▽ Sales Promotion for Merchant Sales Division

This role involves supporting the sales organization responsible for enterprise clients (national chains, major online companies, etc.) among PayPay's merchants. This includes back-office support, such as education and training for a sales organization of over 100 members, and sometimes attending remote business negotiations. The Enterprise/Partner Support Department is composed of 4 teams (approximately 8 members each) depending on the task, and all members act as project leaders, allowing them to thrive regardless of age or work experience.

1. AI Utilization Promotion

• Promote automation and efficiency of operations by utilizing AI agents.
• Extract, analyze, and visualize vast amounts of payment data to support data-driven sales activities.
• Seeking individuals who can promote AI utilization for the Enterprise/Partner Sales Division.

2. Systemization Promotion

• Promote the systemization of sales administration operations.
• Seeking individuals who can respond to systemization using Python, etc., to improve operational efficiency and prevent accidents.

Appeal of this Position

• You can significantly contribute to the business of a rapidly growing company and gain extensive knowledge of sales back-office operations in the process.
• You can quickly implement your ideas, from designing upstream strategies and tactics to following up on sales execution, allowing for a hands-on work experience.
• It is a flat and open organization where you can thrive regardless of your company tenure or experience.

Required Experience/Skills

1. AI Utilization Promotion Personnel

• Experience in promoting and disseminating AI utilization, with leadership in AI promotion.
• Experience in data departments, capable of operating data using programming languages such as SQL and Python.
• Practical experience in creating queries using tools like ChatGPT or Notion AI for data department optimization.

2. Systemization Promotion Personnel

• Practical experience in sales support departments (sales promotion, sales planning, sales support, etc.), capable of building good relationships with sales and solving problems.
• Practical experience in sales strategy formulation and business flow construction, capable of analyzing effects and identifying process issues.

Desirable Experience/Skills

(Common to all teams)

• Practical automation experience (GAS/VBA/Python, etc.)
• Experience in client coordination or business negotiations (corporate sales/agency sales, etc.)
• Ability to communicate regardless of age or experience

(Data Promotion Team / AI Utilization Promotion 담당)

• Practical experience as a data scientist
• Experience in project management across multiple departments
• Acquisition of E-certification, G-certification, or cloud-based AI qualifications (AWS, GCP, Microsoft, etc.)

What PayPay Seeks

• Individuals who embody the PayPay 5 senses.

Terms and Conditions

Employment Type

• Full-time employee

Work Location

• Hybrid Workstyle (office, home, or satellite office for remote work)
• *Attendance/remote work will be determined according to the rules of the affiliated organization and work instructions.*
• *Use of satellite offices is subject to the rules of the affiliated department.*

Working Hours

• Super Flex System (no core time)
• Principle: 9:00 AM - 5:45 PM (7 hours 45 minutes actual work + 1 hour break)

Holidays

• Saturdays, Sundays, public holidays, New Year holidays, and company-designated days

Leave (Statutory Leave and Company Benefits)

• Annual paid leave (14 days in the first year, prorated by joining month, usable from joining date)
• Personal leave (5 days granted each year / 3 or 5 days granted in the first year depending on joining month)
• *This is PayPay's unique special paid leave system, which can be used for illness/injury/hospital visits for oneself, family, pets, etc.*

Salary

• Annual salary system (including some fixed overtime pay)
• Determined by company regulations based on experience, skills, performance, and contribution
• Reviewed once a year
• Special bonus (incentive) paid once a year based on company performance and individual contribution
• Overtime work allowance, late-night work allowance available
• *Regarding salary payment, a portion can be received via PayPay account (compatible with digital salary payment).*

Benefits

• Social insurance (health insurance, welfare pension, employment insurance, worker's accident insurance)
• Corporate defined contribution pension plan

Other Information:

• PayPay Inside-Out (Corporate Blog) /JP
• PayPay Inside-out (Corporate Blog) /ENG
• PayPay Product Blog /JP
• PayPay Product Blog /ENG

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