Game Operations Specialist (Genshin Impact) - Fresh Grad

3 Weeks ago • All levels

About the job

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.

Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.

Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.

In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do: 

  • Be responsible for the operations work related to Genshin Impact;
  • Work closely with game development team by providing essential information and insights, allowing developers to make informed decisions based on the players' feedback and analysis;
  • Align core product designing goals and in-game content in versions with the game development team;
  • Carry out product analysis through various types of player tests and different analysis to provide product optimization plans, keep track of progress in versions, and ensure game content quality;
  • Enhance the communication and connection between players and product side with various measures.

What You Will Need:

  • Loyal game players, basic understanding of the gaming industry, familiar with various video games, especially mobile ones;
  • Extensive gameplay experience with Genshin Impact is a plus;
  • Strong ability of logical thinking. Have a brief knowledge of game designing, development, or operations;
  • Experience in one or more operation-related fields, including but not limited to product event designing, gaming experience, data analysis, online communities, player management, etc;
  • Willingness to work with teams, ability to communicate and express in a clear manner, and a strong sense of responsibility.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

About The Company

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as "Genshin Impact," "Honkai Impact 3rd," "Tears of Themis," and "Honkai: Star Rail," HoYoverse also launched the dynamic desktop software "N0va Desktop," the community product "HoYoLAB," and created a variety of products such as animations, comics, music, novels, and merchandise around our original Creative Concept.


Adhering to our mission of "Tech Otakus Save the World," we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.


HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

Singapore (On-Site)

United States (Hybrid)

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