People and Culture Coordinator

Accor is seeking a proactive, hands-on, and detail-oriented People & Culture Coordinator for its Luxury & Lifestyle Portfolio, supporting multiple properties in Auckland and Wellington. This generalist role involves coordinating People & Culture activities, assisting with recruitment, onboarding, engagement, and compliance, and supporting HR and WHS operations. The ideal candidate is highly organised, people-focused, and passionate about fostering a positive workplace culture, thriving in a fast-paced environment, and contributing to world-class brands within Accor's Luxury & Lifestyle collective.

Must Have

• Support recruitment process (job adverts, interviews, onboarding)
• Maintain accurate employee records and HR systems
• Assist with HR documentation (contracts, policies, performance reviews)
• Coordinate employee training and engagement
• Respond to employee HR queries
• Support payroll and benefits administration
• Contribute to HR projects, process improvements, and compliance
• Strong interpersonal, organisational, and communication skills
• Proactive mindset with problem-solving ability

Good to Have

• Previous HR experience in a support, administrative or coordinator role
• Previous experience in a hotel or hospitality setting

Perks & Benefits

• Staff meal while on shift
• Uniform laundered
• International accommodation and retail discounts across Ennismore & Accor Hotels properties
• Family & Friends Hotel Discounts
• Opportunities for further development and worldwide career progression within Ennismore/ Accor
• Annual reward of a free night's accommodation at the hotel and additional perks!

Company Description

Accor is far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking a proactive, hands-on, and detail-oriented People & Culture Coordinator to join Accor’s Luxury & Lifestyle Portfolio, supporting Sofitel Auckland Viaduct Harbour, Sofitel Wellington, SO/ Auckland, and JO&JOE Auckland. This pivotal generalist role will coordinate People & Culture activities across multiple properties, assist with recruitment, onboarding, engagement, and compliance, and support HR and WHS operations to ensure a seamless employee experience. The ideal candidate is highly organised, people-focused, and passionate about creating a positive workplace culture while championing our people-first values. If you thrive in a fast-paced environment and want to be part of Accor’s Luxury & lifestyle collective, this is your opportunity to make an impact and grow your career with world-class brands.

• Support the recruitment process, including posting job adverts, scheduling interviews, and onboarding new hires.
• Maintain accurate employee records and update HR systems.
• Assist with HR documentation such as contracts, policies, and performance reviews.
• Coordinate employee training sessions and engagement activities.
• Respond to employee queries regarding HR policies, benefits, and procedures.
• Support payroll and benefits administration.
• Contribute to HR projects, process improvements, and compliance initiatives.

Qualifications

• A desire to grow within the People & Culture realm and expand on an HR generalist skillset
• Previous HR experience in a support, administrative or coordinator role highly advantageous
• Previous experience working in a hotel or hospitality setting is highly valued
• Strong interpersonal skills with the ability to build positive working relationships across all levels of the business
• Solid organisational skills with the ability to manage competing priorities and meet deadlines
• Clear and confident communication skills, both written and verbal
• A proactive mindset with the ability to adapt quickly, solve problems, and work collaboratively in a dynamic environment
• Strong organisational and time management skills with attention to detail

Additional Information

SO/ BENEFITS

• Staff meal while on shift
• Uniform laundered
• International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
• Family & Friends Hotel Discounts
• Opportunities for further development and worldwide career progression within Ennismore/ Accor
• Annual reward of a free night's accommodation at the hotel and additional perks!

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you're welcome to let us know.