Project Manager

A Project Manager (PM) at Motorola Solutions is responsible for implementing Software Deployment and Communication System Projects, serving as the primary leader and focal point. This role ensures the delivery of contractual scope on schedule and within budget, while maintaining high customer satisfaction. The PM utilizes various project management tools for complex issue analysis, resolution, and resource allocation, overseeing the entire project lifecycle from pre-sales to contract renewal. Key duties include leading project teams, managing software deployments, and monitoring financial performance.

Must Have

• Lead and coordinate project teams
• Manage software deployment and product lifecycle
• Apply PMBOK project management principles
• Establish and audit project budgets
• Develop Customer Success Plans
• Expert in New Product Introduction (NPI)
• Perform integrated change control and impact assessment
• Review and validate proposals and contracts
• Manage third-party vendors
• Oversee projects from inception to completion
• Utilize project management methodologies and Polaris
• Identify upselling and growth opportunities
• Motivate project team for performance
• Accountable for project objectives, time, and budget
• Proficient in People Management
• Skilled in P6 / Planview and Salesforce
• Strong project financial and technical accounting
• 5+ years project management experience
• Experience with public safety/cellular/military comms, civil construction, or IT networks
• Proficient in Microsoft Office, Project, Google Suite
• Understand two-way radio/cellular infrastructure
• Manage software deployment and maintenance
• Excellent interpersonal, presentation, negotiation skills
• Report project progress and financial status

Good to Have

• PM Masters Certificate (PMP highly desired)
• Understanding of local public safety customers (police, fire, emergency medical services)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Software Deployment - SI International

Job Description

Project Manager (PM) is responsible for the implementation of Software Deployment and Communication System Projects and will act and be recognized as the leader / focal point for all aspects of assigned project(s). Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction.

Must be able to utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc) to analyze complex issues and develop resolutions for any issues related to assigned project(s). The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals. The project manager is responsible for direct communication to customer’s organization and relevant senior stakeholders internally by conducting project reviews throughout the life of the project. In addition, the project manager is responsible for the overall pre-tax profit of all projects as well as managing all lifecycles (e.g. opportunity in Pre-sales, Post sales including Change Orders, deployment and acceptance, maintenance , support, upgrade, growth & expand and contract renewal )

Responsibilities:

• Leads programs or portions of complex programs. Directs and coordinates the work activities of the project team.
• Manages the deployment and/or implementation of Motorola Solutions products and services , particularly Software Deployments, Software Upgrades, Software Licenses and Product Lifecycle with customers after acceptance.
• Demonstrates a firm understanding of all nine areas of PMBOK project management and has expertise in two areas. Experienced in running project phases. Is able to oversee development of the complete project plan. Is able to establish, track, and audit project budgets, analyze variances and develop action plans as required in Polaris Methodology
• Work with targeted Customers to develop a proactive individual Customer Success Plan including establishing critical goals and key performance indicators
• Coordinates departmental or cross-functional teams, focused on delivering new or upgrade of existing software solutions
• Expert in New Product (e.g. Software, Patches, Processes, Method of Procedures/MOPs, Upgrade, Release..etc ) Introduction (NPI) including working with all stakeholders to verify documentations , testing cycles, quality gating are accurate and fit for purpose prior to handover over to the project team and the customer.
• Perform Integrated Change control and Impact assessment for any changes in the agreed scope, schedule and cost to have solid project governance and increase Product & System Integration revenue by upselling using Contract Change Orders
• Lead the project team in reviewing and validating the proposals / bid and contracts to the customer to ensure all the customer requirements addressed, there are no gaps / ambiguities , risks identified with the mitigation actions and cost (including third parties vendors / 3PVs) to ensure there are no impacts when the project awarded from time/ schedule, budget, quality and other contractual standpoints.
• Assess vendor capabilities and vendors’ products and services to satisfy a complete system implementation. Manage third parties vendors / 3PVs.
• Manages projects from inception to completion, including tracking and evaluation of project performance and contracts governance
• Coordinates and participates in project reviews and status meetings, and communicates project status. Ensures that projects are completed on time, within budget, and within accepted quality metrics.
• Utilizes project management methodologies, best practices and Polaris, to ensure maximum project effectiveness, including Time Phase Budget, Technical Project Accounting, RRDT, handovers from pre-sales, and handovers to maintenance.
• Identify and develop opportunities for upselling and growth and enhancing project scope through contract changes / variations.
• Motivates the project team to ensure optimal performance.
• Drives the development of business plans, strategies, initiatives, and approaches to take advantage of business opportunities and continuous improvement areas.
• Represents the organization on projects and may perform in project leadership role.
• A project manager is accountable for accomplishing the stated project objectives within the stipulated time period and budget. Ensures that the three constraints (quality, cost and time) that face every project are properly managed to align with the revenue forecast, target margins and cash collection
• All other duties and responsibilities assigned by the Lead Project Manager

Basic Requirements

• People Management Skills
• P6 / Planview and Salesforce
• Project financial and technical accounting including Time Phase Budget (TPB) P&L, Revenue Recognition Determination Terminology (RRDT), cost, revenue, margin, billing and cash collection.
• 5+ years of project/program management or engineering experience or a Bachelor’s Degree and 3+ years of project management experience
• Experience with at least two of the following: Public Safety communications systems, Cellular infrastructure, Military communications, Civil construction OR IT Networks in a Software context
• Proficient in Microsoft Office, Microsoft Project and Google Suite
• PM Masters Certificate a plus ( PMP highly desired)
• Understanding of two way radio / cellular infrastructure communications products, services, and systems.
• Experienced in managing an environment of software deployment and maintenance
• Understanding of local public safety customers, such as police, fire, and emergency medical services is a plus.
• Must be a self motivated team player able to work effectively as an individual and driving cross functional teams of with general guidance toward objectives.
• Must have excellent interpersonal, presentation, and negotiation skills
• Must be Internal and external management and reporting of project progress and financial status of projects. (Financial management including revenue, cost, margin and cash flow)

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes