Senior Depot Replenishment Planner

This Senior Depot Replenishment Planner role at Unilever involves two key areas: Depot Service Lead and Process Excellence. As Depot Service Lead, the role ensures excellent service from depots through cross-functional collaboration with Depot Planning and Logistics teams, balancing leadership, technical expertise, and process management. The Process Excellence aspect supports the customer service team's transformation agenda, focusing on performance management, process improvement, and operational enhancement using data and digital tools.

Must Have

• Oversee replenishment of stocks from Luzon to the depots.
• Monitor daily depot activities, including receiving, storage, and dispatching to customers.
• Coordinate between DRP and logistics for priority stocks replenishment.
• Monitor and manage inventory levels at the depot.
• Ensure stocks are at optimal level while maintaining a balance view on warehouse capacity.
• Review warehouse capacity to support demand growth.
• Lead KPI governance for depot together with logistics and DRP team.
• Support the CX performance governance meeting and prepare the performance dashboard and analytics.
• Bring insights into operational teams to focus on key areas for improvements.
• Support with setting up improvement processes.
• Drive for standardization and simplification across processes through data and digital enablers.
• Collaborate with cross-functional team for standardization and simplification.
• Ensure best practices are documented and shared.

Job Title: Senior Depot Replenishment Planner

Location: BGC Office, PH

The role has two main responsibilities – Depot Service Lead and Process Excellence.

As depot service lead, this role is the focal point that ensures that excellent service is delivered from depots by working with the cross functional team. The role entails collaboration with the Depot Planning team in the hub for replenishment and with the Logistics team for execution. This role balances leadership, technical expertise, and process management to ensure smooth flow of goods and deliver high service from the depots.

The other part of the role as process excellence is responsible for supporting the transformation agenda of the customer service team. This includes performance management, process and operational improvement through data and digital enablers.

Job Summary

• Operations Management. Oversee replenishment of stocks from Luzon to the depots. Monitor daily depot activities, including receiving, storage, and dispatching to customers. Coordinate between DRP and logistics for priority stocks replenishment.
• Inventory Management. Monitor and manage inventory levels at the depot. Ensure stocks are at optimal level while maintaining a balance view on warehouse capacity. Review warehouse capacity to support demand growth.
• Performance Governance. Lead KPI governance for depot together with logistics and DRP team. Support the CX performance governance meeting and prepare the performance dashboard and analytics for the CX team.
• Improvement and Standardization. Bring insights into operational teams to focus on key areas for improvements and support with setting up those processes. Drive for standardization and simplification across processes through data and digital enablers, collaborating with cross-functional team. Ensure best practices are documented and shared.

Experiences & Qualifications

• Bachelor’s degree in Supply Chain, Engineering, or Business/Management
• At least 3 years of Customer Service, Planning or other Supply Chain Related Functions with E2E supply chain understanding Plan, Source, Make, & Deliver.
• Experience in delivering day to day operations and driving change / transformation in the operations handled
• Experience in working with and delivering through cross functional teams
• Strong communication, influencing (verbal and written), interpersonal and leadership skills. Ability to work collaboratively, build relationships, lead, and deliver results through virtual networks.
• Digital & Technology Savvy
• Project Management Skills
• An “outside-in” mind-set.
• Ability to work effectively with various cultures, with minimal supervision

Skills

• Execution-driven - able to translate vision into reality and hold the cross functional team accountable in order to deliver results across the ecosystem.
• Solutions mindset - focusing more on solutions instead of problems, able to identify root causes and drive the right actions / interventions
• Systematic and strategic thinking – Able to consider end to end process and implications in developing solutions and in making decisions.
• Ability to influence with strong business acumen who can engage well at all levels in the organization.
• Excellent people management and relationship skills
• Excellent communication and collaboration skills - ability to collaborate effectively with peers and stakeholders, can drive robust working relationships with different teams and stakeholders (Logistics, Hubs)

Leadership

• Care Deeply: Cares deeply about how customers experience our brands every day, everywhere; about our people’s growth and development and our impact on the planet. Cares about our performance, to a point where it hurts when we don’t win.
• Focus On What Counts: Ruthlessly prioritizes what really, really matters, and allowing us to do better on fewer things. We set clear and stretching goals and recognize maximum performance impact.
• Stay Three Steps Ahead: Thinks boldly and creatively to make breakthroughs in performance. We are always curious and confident ─ anticipating and staying ahead of customer needs and external trends to beat the competition.
• Deliver with Excellence: Delivers everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we’ve said we will do.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.