Senior Director of Brand & MarComms

10 Months ago • All levels • Marketing

Job Summary

Job Description

Senior Director of Brand & MarComms leading brand strategy & execution for RuneScape Franchise, with proven experience in consumer industries and deep understanding of brand management, marketing, and customer engagement.
Must have:
  • Brand Management
  • Gaming Industry
  • Market Research
  • Player Analysis
Good to have:
  • Transmedia Strategy
  • Audience Segmentation
  • Strategic Thinking
  • Problem-Solving
Perks:
  • Private Healthcare
  • Pension Contributions

Job Details

Description

We are seeking a highly experienced and strategic Senior Director of Brand to lead the brand strategy and execution for Jagex Games Studio. The ideal candidate will have a proven track record of developing and implementing successful brand strategies in consumer industries, with a deep understanding of brand management, marketing, and customer engagement.  

 In this role you will oversee the brand and product positioning for the RuneScape Franchise, including both existing and future titles, as well as manage the Jagex Corporate Brand. Through deep understanding of our existing and potential player audiences, you will help define why our games exist, who they are for and what player needs they serve.  

 What you'll be doing:

  • Develop and execute a comprehensive brand strategy for the RuneScape Franchise and Jagex Corporate Brand, aligned with business objectives and target audiences. 
  • Conduct in-depth market research and analyze player data to identify and understand existing and potential player audiences for the RuneScape Franchise 
  • Develop audience segmentation and persona profiles to inform brand positioning, messaging, and marketing strategies. 
  • Manage and oversee the brand portfolio for the RuneScape Franchise, ensuring consistency and effectiveness across all touchpoints. 
  • Work with Marketing Directors to build effective Go-To-Market Plans for our future new titles.  
  • Collaborate with cross-functional teams, including marketing, product, and creative, to deliver cohesive brand experiences for the RuneScape Franchise and Jagex Corporate Brand that resonate with target audiences. 
  • Ensure appropriate brand guidelines, assets, and style guides are in place for our games to maintain brand integrity.  
  • Build a transmedia strategy for the RuneScape IP, identifying opportunities to expand the brand across various media platforms, partnerships, and touchpoints. 
  • Monitor and report on brand health metrics and player engagement, providing strategic recommendations for improvement and audience expansion. 
  • Directly manage the Public Relations team and work closely with Internal Communications groups to ensure consistent messaging and brand alignment. 

What we're looking for:

  • Strong experience in brand management, preferably in the gaming industry 
  • Proven success in developing and executing effective brand strategies that drive business growth and customer engagement. 
  • Experience in developing transmedia strategies and expanding IP across various media platforms. 
  • Strong experience in market research, player analysis, and audience segmentation 
  • Exceptional strategic thinking, problem-solving, and decision-making skills 
  • Strong analytical skills and the ability to derive actionable insights from data. 
  • Excellent communication and presentation skills, with the ability to influence and align stakeholders. 
  • Collaborative leadership style with the ability to build and manage high-performing teams. 
  • Experience mentoring and supporting marketing professionals, ensuring the implementation of best practices.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

  • Private Healthcare, including Dental Plan
  • Minimum 6% Pension contributions
  • Employee Assistance Programme & onsite Counselling
  • Life Insurance
  • Discretionary annual performance bonus
  • Enhanced family leave policies from day 1
  • Flexible working hours
  • 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise. If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you’ll be connecting with here. We support you to be set up for success no matter where in the UK you log in.

Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.

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About The Company

A leader in creating deep and engaging forever games on PC, Console & Mobile that empower our communities. Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.


Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 300 million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.


Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped.


Jagex has added to its skill set with the acquisitions of Pipeworks and Gamepires in 2022, bringing our expertise to titles such as SCUM, helping to make SCUM a forever game. It also works with external partners on products such as Melvor Idle and This Means Warp; bringing these titles to new and existing audiences.


Jagex employs more than 600 people at its Cambridge headquarters and around the world at Pipeworks in North America, and Gamepires in Europe. We’re always on the hunt for talented people to work across the business, to help the company to achieve its goals.

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Hybrid)

Cambridge, England, United Kingdom (Remote)

Cambridge, England, United Kingdom (Hybrid)

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