Systems Analyst / Rio de Janeiro - RJ

ABOUT CAPCO

CAPCO is a global technology and business consultancy, focused on the financial services and energy sectors. We are passionate about helping our clients, with 33 offices across the Americas, Europe, and Asia-Pacific! We will support you and help accelerate your career!

FUNCTION SUMMARY

• Technological Services Integration Analysis;
• On-site regime in Rio de Janeiro/RJ.

RESPONSIBILITIES

• Act as an interface with ICT for infrastructure and logical systems issues. Work with ICT on testing, homologation, and acceptance activities for delivered solutions;
• Identify and act to solve performance problems in the environments and systems used by CICC;
• Perform remote tests on systems and equipment, analyze protocols, logs, and other necessary information to segment failures in ICT systems and services that support CICC;
• Create, maintain, and modify scripts in monitoring and security management tools. Support the design and maintenance of solution architecture within CICC;
• Support the adoption of low-code or other tools to propose solutions that support CICC operations, for example, automations that allow the simplification of work routines;
• Interact with suppliers regarding support activities and technological improvements related to solutions used within CICC;
• Analysis and support in correcting equipment configuration related to corporate security in partnership with ICT;
• Maintain and design alarms related to corporate security monitoring, including local equipment and facilities.

REQUIREMENTS

• Education: Complete graduation in Administration, Statistics, Information Technology, or Engineering (any emphasis);
• Post-graduation: Administration, Statistics, Information Technology, or Engineering (any emphasis);
• Experience: Minimum of 4 years of experience working in service management or project management in large organizations.

CERTIFICATIONS/TRAININGS

• SC-OTC-001 - Security Center 5.x Omnicast™;
• MC-OPT-001 - Operator training for Genetec Mission Control;
• SC-PMO-001 - Security Center: Plan Manager operators training;
• SC-MOT-001 - Security Center: Mobile operator trainingOSCP: Offensive Security Professional – Try harder;
• ISSP: Certified Information System Security Professional or similar security-related certification;
• ICS 100 - INCIDENT COMMAND SYSTEM.

MANDATORY KNOWLEDGE

• Unix, Windows, iOS, and Android Operating Systems;
• Change Management, Capacity Management, and Incident Management Processes – ITIL;
• Network and Information Technology and Telecommunications Infrastructure Management;
• ICT Operations (ITIL);
• Technical English (spoken and written).

WHY CAPCO?

Joining CAPCO means joining an organization committed to an inclusive work environment where you are encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, are fundamental to success. We believe everyone brings something different, so we'd love to know what makes you different!

WHAT WE OFFER?

• Meal Voucher
• GymPass
• Medical Assistance
• Dental Assistance
• Life Insurance
• Transportation Voucher

NEXT STEPS:

• If you are eager to advance your career with us, apply and await contact from one of our recruiters!