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Customer Engineer, Security, Small and Medium Business

Customer Engineer, Security, Small and Medium Business

1 Month ago • 4 Years + • Cyber Security

About the job

4 skills required for this role

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cloud-security

google-cloud-platform

scalability

prospecting

Job Description

The Customer Engineer, Security, Small and Medium Business role at Google Cloud involves working with the team to identify and qualify business opportunities, understand customer technical objections, and develop strategies to resolve technical blockers. Responsibilities include sharing security expertise to support customer relationships (technology advocacy, bid responses, product briefings, proof-of-concept work), working directly with Google Cloud products, recommending integration strategies and architectures, and traveling to customer sites and events. The ideal candidate possesses a Bachelor's degree (Master's preferred) and 4+ years of experience with cloud-native architecture and cybersecurity (threat detection, malware intelligence, cloud security posture management, IAM). Experience with enterprise security solutions and knowledge of cybersecurity market trends are highly beneficial.

Must have:

Bachelor's degree or equivalent
4+ years cloud-native architecture experience
Cybersecurity expertise (threat detection, malware intelligence, cloud security posture management, IAM)
Customer-facing experience
Technical problem-solving skills
Solution implementation expertise

Good to have:

Master's degree in technical field
Cloud or Security certifications
Experience prospecting and building customer relationships
Experience implementing enterprise security solutions
Knowledge of cybersecurity market trends

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience with cloud native architecture in a customer-facing or support role.
Experience in cybersecurity matters (e.g. threat detection, malware intelligence, cloud security posture management, Identity and Access Management systems).

Preferred qualifications:

Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
Cloud or Security industry certifications.
Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in Enterprise accounts.
Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or Identity and Access Management systems).
Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share Security expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.