IN_Senior Associate_Functional Consultant_Citizen Services_Advisory

Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.  

Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.  

Responsibilities  

• Broad role typically entails our resources to adopt problem solving approach to solve important client problems and extend support in monitoring / managing large projects, involving following responsibilities:   

• Conceptualization of projects for clients  

• Identification of problem areas / concerns; exploration of optimal ways to tackle these  

• Define IT solutions to address the client requirements  

• Ensure professional documentation in timely manner (both client level & internal)   

• Client stakeholder management  

• Plan and schedule project timelines and milestones using appropriate tools    

• Track project milestones and deliverables, prepare project dashboard  

• Proactively manage changes in project scope, identify potential crises, devise contingency plans  

• Build, develop, and grow business relationships vital to the success of the project  

• Prepare “lessons learned” documentation for projects / engagements  

• Develop best practices and tools for project execution and management  

Mandatory skill sets:  

• 5 to 10 years of Consulting experience, preferably in Government Domain  

• Experience of working with Government (Central, State, ULBs) / related agencies is preferred  

• Experience of working with Ministry/ Departments on will be an added advantage; preference will be given to candidates who have worked with multiple States/UTs and/or Government of India Ministries/Departments  

• Experience in formulating mechanisms of data gathering, collation, validation, reporting and analysis to streamline planning and decision-making process, especially at the apex level  

• Preference will be given to candidates with previous past experience of monitoring, evaluation and learning related to Government schemes, programmes etc.  

 Preferred skill sets:  

• Transformative Governance through Citizen Centric Service Delivery  

• Assist in implementation of Government schemes and initiatives, capacity building initiatives and monitoring support  

• Strategizing new interventions and support in policy making  

• Assistance in coordination with Various Authorities / Agencies  

Years of experience required:  

5-10 years of relevant work experience.  

Education qualification:  

• Graduation: BE / BTech, or equivalent  

                                OR  

• Post-Graduation: MBA or equivalent