Manager, Client Servicing - Event Solutions

Client Servicing Manager

Client Servicing Manager

Full time, Mumbai. India

Manager Client Servicing Corporate Events is responsible to oversee and organize events that will make an impact to a target audience. The candidate needs to ensure that that events are successful and cost-effective, paying attention to details and time constraints. We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance.

Client Servicing Manager must build and maintain strong client relationships with the clients, while providing best-in-class event services. Additionally, is responsible for executing onsite events management as and when required.

Your responsibilities

The Manager Client Servicing is accountable but not limited to:

• Plan event from start to finish according to requirements, target audience and objectives - Come up with suggestions to enhance the event’s success.
• Ability to Conceptualize & propose appropriate event proposals/venues etc. to meet corporate and creative objectives.
• Ability to Brainstorm, think creatively and make presentations as per the brief.
• Prepare budgets and ensure adherence.
• Source and negotiate with Artist & other resources as required.
• Should possess excellent skills to organically grow business with the same client.
• Taking care of existing clients accounts and to be a one point of contact to the client for any further assistance.
• Coordinate all operations with the respective internal teams.
• Ensure event is completed smoothly and step up to resolve any problems that might occur.
• Analyze the event’s success and prepare reports.
• Prepare monthly/quarterly/yearly data as a when required.
• Meeting client on regular basis to maintain healthy and business relations to attract revenue.
• Prepare business proposals, presentations and required data as per the organizational need.
• Clearly understand the Clients requirements and prepare Sales Pitches through high end pitch proposals.
• Coordinate with creative and operation teams to deliver valuable solutions in Pitches.
• Be the face of the company while executing the project/ event as per client’s expectations.
• Plan and implement the overall Meetings and Event strategies.
• Building workflows to manage the Events strategies.
• Willingness to share information & ideas.
• Revenue planning & Client engagement
• Good in writing & communication skills with internal and external stake holders
• Research competition, examine benchmarks and provide suggestions for improvement.
• Owning client brief/campaigns right from ideation, planning, coordination & execution
• Ensure effective planning and execution of Meetings or Events
• Ensuring sending timely presentations and budget to the client

You posses

• College degree preferred, or equivalent combination of education, training, and experience preferred
• Strong previous customer service experience required.
• Proficient in Microsoft Office and SharePoint platform
• Travel industry and destination knowledge
• Minimum Five (5) years purchasing/meeting planning experience
• Industry/Hotel experience preferred.
• Experience working in Cvent meeting technology.

What we offer you:
This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

Your work location:
Mumbai, India

How to apply:
Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

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