Senior Process Expert

1 Month ago • All levels • Customer Service

About the job

Job Description

Senior Process Expert needed for Maersk in Navi Mumbai. Responsibilities include managing shipping documents, SCM operations, and resolving customer queries. Strong experience with file management and communication is essential.
Must have:
  • File Management
  • SCM Operations
  • Customer Service
  • Documentation
Good to have:
  • System Updates
  • Exception Handling
  • Proactive Communication
Perks:
  • Diverse Workplace
  • Equal Opportunities
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Acts as the owner of the job file and has responsibility for creating
and updating of shipping documents

Owns all SCM Operations activities under file management for thecustomers under purview.Key Activities include:All file management activities post booking.Documentation.System Updates.Proactive communication with customer service in case of exceptions.Supporting Customer Service in customer query resolution and exceptionhandling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com

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