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Senior Product Operations Manager, Growth

Senior Product Operations Manager, Growth

4 Hours ago • 3 Years +

About the job

Summary_{By Outscal}

Senior Product Operations Manager needed for OKX in Singapore. 3+ years experience managing product operations in the crypto market. Expertise in requirement gathering, management, and strategic operations. Proven project management, coordination, and collaboration skills.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Team

Growth Product team is composed of highly talented individuals who bring expertise from top internet companies and cryptocurrency firms. We have carefully selected professionals who possess a deep understanding of Growth Products and have a track record of success in their respective fields. The team's diverse backgrounds and experiences enable us to approach growth strategies and platform with a wealth of knowledge and a strong focus on delivering exceptional user experiences. We foster a collaborative environment where innovation, creativity, and continuous learning are valued. Together, we work towards driving growth and shaping the future of the cryptocurrency industry through impactful initiatives.

What You'll Be Doing:

Manage product operations in the local market, acting as the key liaison between the Product Team and Local Market Team, focusing on requirement gathering, requirement management, and strategic operations for specific markets.
Optimize or redesign internal best practices by identifying and analyzing issues encountered during business implementation.
Assess and predict the impact of new product features on market performance.
Lead training sessions to introduce new platform features, ensuring local markets follow the established workflows, while improving platform performance and user satisfaction.
Drive continuous development through collaboration with relevant Product Managers, local market teams, R&D, and algorithm teams, ensuring the efficiency and optimization of each module.
Design internal communication systems to enhance transparency and operational efficiency.
Demonstrate a deep understanding of the business within complex environments, offering creative problem-solving approaches to effectively resolve difficult challenges.

What We Look For In You:

Exceptional communication skills with strong proficiency in English.
Bachelor’s degree or higher with at least 3 years of relevant experience.
Proven abilities in project management, and coordination, with a track record of successfully collaborating with multiple teams to achieve project goals.
In-depth knowledge of local crypto market growth, particularly in Europe.
Strong logical and structured thinking, with the ability to perform well under pressure and meet deadlines.
Advanced data analysis skills and experience working in multicultural environments.

Nice to Have

Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading and market dynamics.
Familiarity with regulatory frameworks and compliance requirements in different regions related to cryptocurrencies and promotional campaigns.
Proficiency in data analytics tools and techniques, to derive insights and make data-driven decisions.

Perks & Benefits: