Program Manager, Safety Integrity (BRAZIL) - Trust & Safety (Multiple Positions)

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Craft product process and strategy for the LATAM, Brazil region on our platforms with a focus on safety issues such as minor safety, hate speech, and cyber bullying by understanding user / community behavior and trends in the region, including the use of the language and local customs to make product recommendations based on available data. Build regional Safety strategies to improve market's safety performance and key metrics through data analysis, risk mitigation, cross-functional collaboration and training programs. Work closely with cross-functional partners (Content Policy, Product Management, Data Analytics, Operations, Engineering) to identify, assess, and resolve safety-related issues in our products, promoting community well-being and user safety with optimization of product features and product strategy. Work on regional strategy to maintain market health and user safety by connecting global programs and partners at a regional level. Optimize moderation/audit process and machine learning strategies and solve content concerns for local user with cross-functional teams. Draft safety-risk mitigation strategies for high-risk events. Address various scenarios including video, comments, follow/like, and accounts with both qualitative and quantitative approaches to detect potential risks in the community and craft features and strategies to mitigate these risks.

Qualifications Must have a Bachelor’s degree in Business Administration, Management, Public Policy, Public Administration, Political Science, International Relations, International Business, Communications, Operations Research, Data Analytics, or a related field, and 1 year of related work experience. Of the required experience, must have 1 year of experience in each of the following: User Generated Content (UGC) product management within the LATAM or Brazil market; Analyzing business operations data using data analytics tool SQL to improve business operational processes, tools, products, features, or programs; Collecting and analyzing data to anticipate, identify, and evaluate business risks and to develop integrated controls; Analyzing market and business metrics by leveraging and categorizing multiple datasets using MySQL and Excel to deliver strategic business insights; Managing projects involving cross-functional stakeholders to formulate workplan, drive alignment, coordinate collaboration, and deliver strategic business outcome; Organizing and coordinating project and program efforts of cross-functional, geographically distributed teams in support of multiple ongoing risk and compliance projects and programs; and Interfacing directly with team members, stakeholders, and organization leaders to communicate objectives, status, risk, and updates. TRAVEL REQUIREMENT: Domestic and/or international travel up to 10% required. FOREIGN LANGUAGE REQUIREMENT: MUST BE FLUENT IN BOTH WRITTEN AND SPOKEN PORTUGUESE. Type: Full time, 40 hours/week Location: Austin, TX Salary Range: $101774 - $144000 per year To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI