Community Operator

As a Community Operator at Embark, you will work together with our Community Lead while being tightly embedded across our game teams! You’ll be tasked with managing an offsite team of community managers and voluntary moderators, ensuring daily engagement within our branded community spaces, and further developing the bridge between the game team and our players.

You aren’t interested in the spotlight, you are here to make sure the game and the brand are top priorities, and that our community of engaged players runs smoothly. However, you understand that operating in the community means you are often on the stage of public opinion and that your words and actions speak loudly for the game and the company. As such, you are careful and precise in your communication.

You will work closely with creators, fans, and an offsite team of community managers who will look to you for guidance via inbound queries and model behavior in community management and communication. You will gather community sentiment and analytics on a regular basis, to help support and prove the efforts of the team.

On occasion, your job will also require you to help out with the planning and execution of live events for the community, media, and more.

Example of responsibilities

• Manage the day-to-day operations of our Embark-branded community spaces that function around the game
• Drive community activities/programs to boost engagement together with our team of community managers
• Daily operations for a passionate community of over half a million FPS gamers
• Support an offsite team of heroes who moderate and maintain our community
• Raise up the voice of the player as a member of the game team

We would love if you have

• Full proficiency in English
• An adaptive writing style that is consistent and positive in tone
• Ability to demonstrate effective written communication with audience-specific adaptation
• Experience in Community Management, particularly within the gaming industry
• Capable of multi-tasking and comfortable with a “come-what-may” way of working
• Experience in creating multimedia assets
• Basic editing skills
• Experience organizing and running large live events
    

At Embark we offer competitive salaries, passionate colleagues to share knowledge with and much more, but most of all we invite you to take part of a journey into the unknown, to build creative, surprising and beautiful experiences together.

We welcome game makers of all sex, class, colour, age, gender identity, education, religion, opinion, culture, nation of origin, language, sexual orientation, shape, size, and ability.

Did we leave anyone out? Well, we welcome you, too! We think that the gaming industry is made better when everyone has a seat at the table.

Be yourself at Embark and make games while doing so. Please apply with confidence. We can’t wait to hear from you (in English)!

If this role doesn't quite match what you're looking for, feel free to apply to us via our "Open Application."