Functionality QA Tester

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥

Role overview

As a Functionality QA Tester, you'll play pre-release and live video games on all current platforms (including PC, consoles, and mobile devices) to find and document bugs, glitches, and other issues. You'll report these issues and follow up on them, working closely with game developers to fix any problems, making sure together that the games are polished and ready for players to enjoy. So, if you have a passion for video games and a knack for finding different bugs, hit the apply button and become part of our cool team!

What are we looking for? Our FQA Tester has a knack for the following skills:

Business

• Ensure games meet industry standards, including content rating requirements and platform-specific guidelines.
• Follow predefined test cases and test plans, as well as create and execute new test scenarios as needed.

Leadership

• Thoroughly document and report any defects or anomalies encountered during gameplay using bug tracking software, including clear and concise descriptions, steps to reproduce, and screenshots or videos as necessary.
• Collaborate with other testers to assess the functionality and balance of multiplayer components in games.

Analytics

• Evaluate game performance, including frame rate, load times, and system resource usage.
• Verify that reported issues have been resolved by retesting games after patches or updates.

Communication

• Provide constructive feedback on gameplay mechanics, user interface, and overall player experience to assist in game improvement.
• Maintain clear and open communication with the development team, reporting issues promptly and participating in discussions to resolve them.

You'd be a great fit for this role if you have:

• A deep love for video games and a strong understanding of various game genres
• Keen observation skills and the ability to identify even minor issues
• Excellent written and verbal communication for reporting and discussing issues with the development team
• Basic knowledge of gaming platforms (PC, consoles, mobile) and familiarity with bug tracking software
• Commitment to meeting deadlines and adhering to a flexible work schedule
• Willingness to work irregular hours, including evenings and weekends, as project needs dictate
• The ability to perform repetitive tasks and endure long play sessions when necessary
• Ensure compliance with age and legal restrictions for testing games with specific content ratings
• Prior experience in game testing, quality assurance, or beta testing is advantageous but not necessarily required
• A degree or coursework in a related field (e.g., game design, computer science, quality assurance) would be a plus

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Benefits:

• Non-taxable Allowances
• HMO and Life Insurance
• Annual Wellness Subsidy
• Paid Time Offs

• As a remote role, we offer flexibility and a nice work-life balance.
• Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
• We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

Phases of our recruitment journey:

• You send us your application with your updated resume.
• After reviewing your candidacy, we invite you to our online assessment to better evaluate your relevant skills and your knack. Our test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!
• Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated.
• If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager.
• At the end of our journey - hopefully you will receive an offer and become our new Keywordian!
  

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

#imaginemore

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

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Role Information: EN

Studio: KWM

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage

Employment Type: Full-time

Working Pattern: Hybrid, Remote