Recreation Host/Hostess -Full Time, $25.95/Hour

1 Week ago • All levels

About the job

Job Description

Aulani, A Disney Resort and Spa is seeking a full-time Recreation Host/Hostess. Responsibilities include maintaining poolside cabanas, providing exemplary guest service at various pool locations, staffing the Dive Shop, slide dispatch, and pool gates. The role requires ensuring guest safety, welcoming cabana guests, maintaining cabana upkeep, assisting with pool deck cleanup, enforcing rules and guidelines, proactively addressing guest needs, and providing information about the resort and surrounding areas. Frequent walking, standing, bending, and lifting are involved. Proficiency in English and Japanese is required. This position demands strong communication skills, a positive attitude, and the ability to handle multiple tasks.
Must have:
  • Ensure guest safety
  • Provide excellent guest service
  • Maintain cabana upkeep
  • Enforce safety guidelines
  • Proficient in English and Japanese
  • Strong communication skills
Good to have:
  • Previous hotel/resort experience
  • Cabana or pool service experience
  • Knowledge of resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language
  • Full availability seven days a week
Perks:
  • 100% healthcare coverage
  • Tuition reimbursement
  • Free lunch
  • Free parking
  • Free theme park admission

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.


Responsibilities:


  • Ensure the safety of Guests, may be a first responder to emergency situations
  • Welcoming cabana Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas
  • Assist with clearing pool deck of used towels, lifejackets, and trash
  • Politely ensure adherence to rules and safety guidelines in the Recreation locations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Frequent walking/standing/pushing/pulling
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

  • Proficient in English and Japanese Language Required
  • Strong verbal communication skills able to positively engage with guests, team members and management
  • Enthusiastic about interacting with, assisting, and receptive to all guests
  • Proactive in anticipating guest needs
  • Must be able to complete repetitive tasks while maintaining quality
  • Responsible and mature
  • Energetic and comfortable giving and taking feedback
  • Prolonged standing for two to three hours at a time and heavy lifting may be required
  • You must be at least 18 years of age to be considered for this role

    AVAILABILITY REQUIREMENTS:
  • Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • This role is Full-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays

Preferred Qualifications:

  • Previous experience in a Hotel/Resort environment
  • Previous cabana or pool service experience
  • Knowledgeable about Resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.


SUBMITTING YOUR APPLICATION
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Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $25.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
View Full Job Description
$53.6K - $53.6K/yr (Outscal est.)
$53.6K/yr avg.
Kapolei, Hawaii, United States

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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