Sales System Architect, Sales Cloud

1 Month ago • 7 Years + • Business Development • $154,000 PA - $237,000 PA

Job Summary

Job Description

Canva seeks a Sales System Architect, Sales Cloud to architect and design Salesforce solutions supporting sales operations (account/opportunity management, forecasting). This role requires collaborating with cross-functional teams (Sales Ops, Customer Success, etc.) to define business needs, translate them into actionable requirements and user stories, and work with Salesforce Admins and Developers. Responsibilities include defining features (opportunity stages, territory management), creating test cases, conducting UAT sessions, and ensuring E2E solution alignment. Mentoring junior analysts and leading workstreams within Salesforce projects are also key aspects. Expert Sales Cloud knowledge is crucial.
Must have:
  • 7+ years Salesforce solution architecture experience
  • Expert Salesforce knowledge & best practices
  • Cross-functional project leadership
  • Proficiency in process mapping & user stories
  • Agile environment experience
  • Salesforce certifications (at least one)
Perks:
  • Equity packages
  • Health benefits
  • 401(k) retirement plan
  • Inclusive parental leave
  • Vibe & Thrive allowance
  • Flexible leave options

Job Details

Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.

As a subject matter expert within the Sales Systems team, you will be responsible for architecting and designing Salesforce solutions that support sales operations (like Account/Opportunity management, forecasting, etc.).

  • Work with cross-functional teams (Sales Ops, Customer Success, Partner Ops, Finance, etc.) to understand business needs and turn conversations into clear, actionable business requirements and user stories.
  • Work closely with Salesforce Admins, Developers to translate requirements into system solutions.
  • Help define the “what” and “why” for features—like opportunity stages, territory management, etc.
  • Create test cases and run UAT sessions with stakeholders.
  • Ensure solutions are built in keeping E2E picture in mind.
  • As a lead, mentor junior analysts and may take ownership of entire workstreams within a Salesforce project or program.
  • Act as the go-to expert for Sales Cloud.

Qualifications

  • 7+ years of experience as a Product Owner in architecting and designing solutions on Salesforce platform.
  • Expert knowledge of Salesforce capabilities and best practices
  • Experience leading cross-functional projects and stakeholder engagement.
  • Proficiency with process mapping, user stories, and stakeholder management.
  • Experience working in Agile environments and collaborating with development teams
  • Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin.

Additional Information

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $154K to $237K. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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