Strategy Development Lead - NEOM

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Manager

Job Description & Summary

A career in clients and markets will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm.

Primary duties and responsibilities Account Strategic Management • Coordinate integrated account planning efforts to support partners in maximizing client revenues, engagement, and satisfaction. • Design an account performance management framework to closely monitor account performance. • Manage leadership updates on the account's development strategies and milestones. • Orchestrate strategic updates through regular account calls to ensure alignment with organizational goals. Account Governance and Operating Model • Design and suggest updates when needed to the account governance. • Optimize and suggest upgrades as needed to the structure and operational processes of the account support team. • Ensure adherence to the modus operandi to streamline the operations of the account support team. • Orchestrate the process of performance management for Client Service Officers (CSOs). Positioning and Marketing • Pilot new offerings and initiatives to expand the firms' service portfolio to the client. • Drive and facilitate leadership visits to strengthen client relationships and strategic positioning. • Manage joint client events and foster collaborative initiatives that amplify our market presence. • Oversee targeted marketing campaigns to enhance brand visibility and reach. • Manage the account's internal and external communications to maintain a coordinated and transparent messaging across. • Design and implement crisis management protocols to safeguard the firm's market reputation. Thought Leadership • Work closely with leadership to articulate the thought leadership agenda in line with global and Middle East marketing efforts. • Ensure the development of joint publications and thought leadership initiatives with the client. White Spaces and Investments • Work closely with leadership to articulate and prioritize "push" and "pull" topics that will guide our account development strategies and effectively tap into identified white spaces. • Sense and extract insights from Client Service Officers (CSOs) and Line of Service (LoS) to guide informed investment decisions. • Develop Middle East Leadership Team (MELT) presentations, as needed, to facilitate decision making and ensure alignment with account strategic goals. • Facilitate strategic activation measures to assure successful penetration within identified white spaces. 3 of 4 Account Team Building • Design and ensure successful delivery of the training programs to ramp-up / enhance the skills and capabilities of delivery teams. • Drive and ensure successful execution of key events to hype enthusiasm around client service & excellence. • Develop playbooks and incentive measures to support and motivate the delivery teams. Account De-risking • Conduct regular risk assessments to flag any potential threats to client relationships. • Design and ensure the implementation of de-risking measures to mitigate identified risks. • Work closely with the dedicated risk committee to deploy crisis management protocols, when needed. Localization Agenda • Oversee the planning, design, development, and activation of our local office / experience center in line with our strategic objectives and targets. • Develop localization plans and incentive packages to encourage local presence and relocation. • Support recruiting efforts to expand the local team headcount and bolster on-ground presence. • Coordinate local office operationalization with the operations team to ensure efficient operations and enable delivery teams. Master Frame Agreements • Lead the development of strategic proposals to expand client service, ensuring adherence to proposal guidelines, requirements, and timely submissions. • Develop compelling case studies to support the delivery team in strategic and emerging topics. • Devise and oversee the implementation of a robust monitoring system to track the status of proposals, projects, and agreements. • Collaborate with key stakeholders to manage and optimize these agreements. Alliances and Partnerships • Develop partnership strategies and identify partnership opportunities that align with the firm's strategic goals. • Support the senior leadership team in pursuing and securing these partnership opportunities. Value Capture and Reporting • Provide strategic support and allocate resources for value-driven initiatives and strategic dossiers. • Gather and provide key inputs for delivery teams to boost client success. • Support delivery team in designing frameworks to ensure effective delivery of value-driven projects. • Design, implement, and update the value measurement and reporting processes to track and communicate the firm's impact.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date