This role involves supporting the growth and adoption of the Rich Communication Services (RCS) messaging protocol. The Technical Solutions Consultant Manager will establish and grow technical partnerships with key ecosystem partners and carriers to ensure cross-platform success. Responsibilities include serving as the technical expert for RCS messaging protocols, providing partners with guidance and solutions; troubleshooting technical issues; acting as a liaison between Engineering, Product, and Business Development teams and partners; translating technical requirements; monitoring key performance metrics; and ensuring partners have the resources to succeed. The ideal candidate will have extensive experience in system design, technical troubleshooting, and managing internal/external partners, along with a strong understanding of internet technologies and communication protocols like RCS, SIP, and IP messaging.