Assistant Manager - Event Operations

4 Months ago • 4 Years +

About the job

Job Description

Assistant Manager Event Operations role in Mumbai, India requires strong customer service, Microsoft Office proficiency, and 4+ years of purchasing/meeting planning experience.
Must have:
  • Customer Service
  • Meeting Planning
  • Microsoft Office
  • Event Operations
Good to have:
  • Travel Industry
  • Destination Knowledge
  • Hotel Experience
  • Cvent Technology
Perks:
  • International Work
  • Great Team
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A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers, and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?


Assistant Manager Event Operations

Full time, Mumbai. India


The Assistant Manager Event Operations is responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events. The Assistant Manager Event Operations works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective department. The Assistant Manager Event Operations is responsible for the day-to-day internal contact and project planning functions and overseeing such elements as website development, attendee management, budget management, and final program billing.


Your responsibilities

The Assistant Manager Event Operations is accountable but not limited to:

  • Conduct site inspections, follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
  • Utilize, recommend and leverage BCD Meetings & Events preferred hotel agreements and approved Destination Management Companies (DMC).
  • Negotiate and purchase ground transportation, entertainment and décor elements via preferred DMCs and/or direct vendors.
  • Ensure timely payment of all supplier/vendor bills and oversee invoice payment of deposits are received on time
  • Work with various departments to develop, coordinate and implement program agendas and itineraries
  • Work with business leadership to create, develop, price and facilitate new and repeat business proposals, including, but not limited to destination, air, hotel, activity and event overviews
  • Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
  • Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to the client.
  • Source destination, air, hotel and venue options that meet the goals and objectives of the departments.
  • Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
  • Facilitate the creative direction and fulfillment of program-related participant and host communications materials, including but not limited to save the dates, registration announcements, room gifts, pre-trip and on-site materials, including program signage and participant name badges.
  • Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met.


You posses


  • College degree preferred, or equivalent combination of education, training, and experience preferred
  • Strong previous customer service experience required.
  • Proficient in Microsoft Office and SharePoint platform
  • Travel industry and destination knowledge
  • Minimum Four (4) years purchasing/meeting planning experience
  • Industry/Hotel experience preferred.
  • Experience working in Cvent meeting technology.


What we offer you:

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.


Your work location:

Mumbai, India


How to apply:

Is this your next career move? Don’t wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.


Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.


This position is not open to third-party recruiting agencies.

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About The Company

With a focus on proactive response and personal service, BCD is the most trusted source for purpose-built and performance-driven IP video data infrastructure solutions.


The company’s innovative and award-winning products include video surveillance recording and storage servers, access control servers, virtualized solutions, harsh environment appliances, client viewing stations, networking solutions, and professional on-site services. All BCD appliances come standard with its exclusive software integration, Harmonize Bridge, powered by Tiger Technology, for hybrid cloud connectivity and disaster recovery. Each system is validated and tested by BCD’s certified technicians to ensure the appliances meet and exceed the specifications and requirements of each individual project site, regardless of the VMS or camera count.


BCD is a positive market disruptor and identifies problems and needs in the security industry and then addresses them with innovative and performance-built solutions that are guaranteed and backed by lifetime technical support. BCD seeks to maximize return on investment (ROI) and reduce the complexities of video data infrastructure for their customers, whether they’re security integrators, distributors, or partners, through their OEM program. With an average of five days to ship video appliances globally, BCD continues to set the benchmark for lead times in the industry thanks to its extensive on-site inventory and expert supply chain team.

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