Customer Solutions Engineer, gTech Ads

1 Hour ago • 3 Years + • Full Stack Development

About the job

Summary

The Customer Solutions Engineer at Google's gTech Ads develops cutting-edge solutions for major advertisers. Working closely with sales and clients, you'll identify business challenges and create innovative technical solutions using Google's cloud infrastructure and big data analytics. Responsibilities include providing technical consulting on Google APIs and Cloud platforms, building prototypes and demos, and collaborating with cross-functional teams. The role requires strong client-facing skills and expertise in client-side web technologies, programming languages, and technical troubleshooting. You'll present solutions to diverse audiences and leverage Google's resources to achieve goals, contributing to a better client experience and improved ad products.
Must have:
  • Bachelor's degree in relevant field or equivalent experience
  • 3+ years client-side web tech experience (HTML, CSS, JavaScript)
  • 3+ years coding experience (Java, C/C++, Python)
  • Technical troubleshooting and partner/customer management
  • Technical consulting & Google API/Cloud platform expertise
Good to have:
  • MBA
  • Online advertising experience
  • Big data & analytics experience
  • Client-facing experience
  • Shell and SQL scripting
Perks:
  • Bonus
  • Equity
  • Benefits
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Minimum qualifications:

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

  • MBA degree.
  • Experience in the online advertising industry.
  • Experience with big data platforms and large volume data analytics.
  • Experience working in a client-facing role.
  • Scripting experience with Shell and SQL.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The Customer Solutions Engineering team is responsible for developing innovative, cutting-edge solutions to the business problems faced by the world’s largest advertisers. We work as a critical technical partner for our sales teams where you will develop answers to questions most don’t even know to ask. Your solutions will take many forms, from prototypes and demos to education - all with the technology resources of Google to back it up.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

The US base salary range for this full-time position is $118,000-$174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Provide technical consulting services and guidance around Google APIs and Cloud platforms to help clients develop cutting-edge applications across products.
  • Work closely with customers to understand underlying business challenges.
  • Cultivate relationships with the Sales team and customers, then leverage these relationships to identify and develop innovative technical solutions that lead to more advertising business.
  • Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from Engineers to Marketing professionals, also leverage Google’s Cloud infrastructure and big data analytics systems to achieve your goals.
  • Work across Sales, Support, and Product teams to provide innovative solutions to real-world challenges.
View Full Job Description
$118.0K - $174.0K/yr (Outscal est.)
$146.0K/yr avg.
Worldwide

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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