Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
AssociateJob Description & Summary
A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You’ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Job Description:
We are seeking self-driven and result-oriented individuals who have an inclination for data, like working with people and are keen to build a career in the domain of Workforce Management. We are looking for go-getters who can work in a team to provide the best possible staffing solutions for our extremely dynamic business model. The candidate will be responsible to assess the ongoing demand and capacity, determine personnel requirements based on staffing rules and regulatory compliance guidelines and collaborating on Resource Deployment with multiple teams within our organization.
As a Deployment ARM Professional, you will be responsible and accountable to meet Resource Deployment KPIs for the assigned Business Unit, Operating Unit, Industry/Sector, Territory or Market alignment. You will assess the staffing request received through our in-house demand intake system, evaluate the available scheduling options, perform compliance checks and assign “best-fit” professionals to fulfil the request within the applicable amount of time. You will also ensure that the productivity of the business professionals is optimized through balanced staffing solutions.
To ensure success as a Deployment ARM Professional, you will be trained on our staffing tools, deployment process and guidelines to empower you with the necessary process knowledge in Resource Deployment, demand – supply planning, schedule management, bench management, deployment, resource allocation and business analytics.
Key Responsibilities:
Review staffing demand requests and generate capacity to enable effective staffing on projects based on the scope of work, skills, prior experience, and employee availability.
Ensure that all quality guidelines are met and compliance checks are performed during the identification and assignment of a professional on an engagement.
Manage the schedules of business professionals through timely update of bookings in the schedule management platform (Day Shape) to ensure accurate projections of employee productivity and availability.
Monitor schedule adherence, address schedule changes and resolve staffing conflicts.
Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods.
Analyze and execute staffing solutions to meet unplanned demands.
Publish effective reports and dashboards to monitor, analyze and report against key KPIs.
Demonstrate success against all business, operational and people management KPIs.
Key Skills and Experiences:
Any Graduate.
0 – 2 years of relevant, post qualification work experience in reputed organizations with a proven track record of career growth and stability. Freshers from reputed colleges, that display the required aptitude, confidence, appetite for data and strong inter-personal communication skills can also be considered for this role.
Proficiency in Resource Deployment/workforce management domain. Excellent interpersonal and communication skills.
Excellent negotiation skills.
Exceptional organizational and time-management skills with a proven record of working under tight deadlines.
Strong working knowledge of MS Excel and MS PowerPoint
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
October 26, 2024At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.