P2P Business Development Manager, OKX LATAM

6 Days ago • All levels

About the job

Summary_{By Outscal}

OKX is hiring a P2P Business Development Manager for their LATAM region. This role requires strong experience in business development and marketing in the crypto industry, along with a deep understanding of blockchain, crypto, and P2P payments. Strong communication skills in English and Spanish are essential.

Who We Are

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.

We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

What You’ll Be Doing

Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
Design and implement growth marketing strategies and integrated campaigns to support user growth and increase transaction volume in the Latam region
Be proactive to initiate innovative marketing ideas or marketing related product enhancements that will help to grow the business and enhance user experience in the region
Work closely with customer experience team to coordinate and resolve abnormal/complex orders, and address merchant inquiries
Constant monitoring of transactions, investigating and reporting suspicious activities
Conduct market surveys to understand users’ needs and identify gaps for product improvements
Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)

What We Look For In You

College degree or equivalent years of experience
Experience in business development and/or marketing in the crypto industry
Knowledge of blockchain, crypto, and P2P payments is a must
Familiar with the whole process of P2P operation, able to build merchant trust through service and daily management, not only relying on promotional activities to improve merchant activity
Exceptional written and communication skills in English and native Spanish are a must.
Organized, meticulous and result-oriented, strong problem-solving & analytical skills
Strong team mindset and solid work ethic