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Trainee Dealer

England, United Kingdom (On_site)

Trainee Dealer

1 Month ago • All levels

About the job

1 skill required for this role

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team-player

Job Description

Grosvenor Casinos seeks an enthusiastic Trainee Dealer in Manchester. This role involves comprehensive training in various casino games (blackjack, roulette, poker), ensuring game integrity, providing exceptional customer service, maintaining a clean gaming area, and adhering to regulations. Responsibilities include handling cash accurately, collaborating with colleagues, adapting to various shifts, and continuously improving skills. No prior experience is necessary; full training is provided. The ideal candidate is detail-oriented, has excellent numerical and communication skills, and enjoys working in a fast-paced environment.

Must have:

Age {AGE} or older, right to work in UK
Excellent numerical skills, quick mental calculations
Strong communication, customer service skills
Flexible hours, detail-oriented, team player

Good to have:

Previous customer service/hospitality experience

Perks:

£11.44/hour pay
£1000 joining incentive
Share of uncapped tips
Premium pay after midnight (£1/hour)
Paid breaks
50% off food & drinks

Company Description

Grosvenor Casino, Manchester Soames

As a valued team member, you'll receive a number of benefits:

Pay rate of £11.44 per hour
£1,000 joining incentive paid in 2 installments (T's & C's apply)
A share of uncapped tips
Premium pay allowance after midnight (£1 per hour)
Paid breaks
50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues

Job Description

Grosvenor Casinos is seeking an enthusiastic and detail-oriented Trainee Dealer to join our team in Manchester, United Kingdom. As a Trainee Dealer, you'll embark on an exciting journey in the casino industry, learning the ins and outs of dealing various casino games while providing exceptional customer service in a dynamic environment.

Participate in comprehensive training programs to learn casino game rules and dealing techniques
Assist in conducting various casino games, including blackjack, roulette, and poker
Ensure compliance with all gaming regulations and casino policies
Provide friendly and professional customer service to casino patrons
Maintain a clean and organized gaming area
Collaborate with team members to create a positive and enjoyable atmosphere for guests
Handle chips and cash accurately and efficiently
Monitor gaming activities to prevent cheating and maintain game integrity
Adapt to different shifts and working hours as required by the casino's schedule
Continuously improve skills and knowledge of casino operations

Qualifications

Must be {AGE} or older and have the right to work in the UK
Excellent numerical skills with the ability to perform quick mental calculations
Strong communication and interpersonal skills
Customer-focused mindset with a friendly and professional demeanor
Ability to work flexible hours, including nights, weekends, and holidays
Quick learner with a keen eye for detail
Ability to maintain composure and work effectively under pressure
Team player with a positive attitude and enthusiasm for the casino industry
Previous customer service or hospitality experience is a plus
No prior dealing experience required – full training will be provided
Must be able to stand for extended periods and have good hand dexterity
Willingness to undergo any required background checks or licensing procedures

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