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User Research Manager

United Kingdom (On-site)

User Research Manager

4 Months ago • All levels

About the job

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Job Description

User Research Manager at Fortis Games, leading research for game development and marketing. Must have experience in consumer insights, user research, and gaming industry.

Must have:

Consumer Insights
User Research
Gaming Industry
Research Methodologies

Good to have:

Market Research
Data Analysis
Community Development
Player Behavior

Perks:

Game Industry
Community Belonging

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Who we are

At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.

About the role

As a Research Manager, you will develop and execute a comprehensive research strategy to gather insights into player behavior, UI/UX, market(ing) trends and audience motivations for an extended portfolio of launched and in production titles.

You will perform end to end research studies, including qualitative and quantitative research methodologies and analytics, while collaborating with product managers, game designers, marketing teams, community team, analytics, and developers to integrate research insights into decision-making and design processes.

What you’ll achieve

Identify key research questions and methodologies, aligning them with business objectives, product development stage and product hypothesis
Particular focus on collaboration with our Community Development team
Excel in providing actionable insights from the research findings. Be driven by data, and present findings openly and sensibly to key stakeholders
Provide guidance on target audiences, motivational frameworks, feature prioritization, game design improvements, and player engagement strategies
Stay informed about industry trends, competitor activities, and emerging market opportunities
Conduct market research to inform product development and marketing strategies
Create and maintain comprehensive reports and documentation of research findings, methodologies, and recommendations
Communicate research results effectively to both technical and non-technical stakeholders & across teams and functions

What you’ll need to be successful

Significant experience in consumer insights, user research, or market research in the gaming industry
Bachelor's or Master's degree in a related field (e.g., Psychology, Market Research, Data Science, HCI)
Proven experience leading research projects from inception to completion
Strong analytical skills and expertise in research methodologies, including both quantitative and qualitative approaches
Excellent communication and presentation skills
Proficiency in data analysis tools and software (e.g., Excel, SPSS, R, Python)
A passion for gaming and a deep understanding of player behavior and gaming trends

Why join us

There are many reasons to join us, but here are a few:

We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming

Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

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About The Company

Fortis Games

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Fortis is a global game studio with a mission to create worlds that matter — that challenge minds, build connections, and inspire communities. Founded by industry veterans, Fortis believes games have the ability to create a positive impact on society and culture, and now more than ever, those are the experiences players are looking for. With team members already in the US, UK, Canada, Romania, Portugal and Brazil, Fortis is growing and seeks the best of the best from around the world in order, regardless of location, to create a best-in-class games studio. Join us!