Assistant General Manager, Restaurants- La Plume

As the Assistant General Manager, you will play a key leadership role in the daily operations of La Plume, a Parisian-style brasserie in Toronto. Working closely with the General Manager, you will oversee service, staff development, and guest relations to ensure an exceptional dining experience. You will lead, train, and mentor FOH staff, manage financial performance goals, and maintain a welcoming environment that reflects La Plume’s high standards. This role requires a passion for hospitality and attention to detail.

Must Have

• 3-5 years of leadership experience in premium casual or upscale dining
• Valid Smart Serve Certification
• Strong understanding of service standards, wine knowledge, and restaurant operations
• Proven ability to lead and inspire FOH staff
• Excellent communication, organizational, and problem-solving skills
• Support General Manager in daily operations and floor management
• Assist with financial performance goals
• Handle guest feedback with professionalism
• Legally eligible to work in Canada

Perks & Benefits

• Competitive salary
• Gratuity sharing
• Paid vacation, sick, and personal days
• Health, dental, and vision benefits with enhanced mental health coverage
• Discounted gym membership
• Employee Assistance Program
• Group life & disability insurance
• Management uniform/clothing reimbursement
• Monthly dining allowance for all O&B locations
• 50% dining discount for all O&B for you and up to 3 guests
• RRSP matching
• Tuition reimbursement
• Internal career opportunities

As the Assistant General Manager, you will play a key leadership role in the daily operations of La Plume. Working closely with the General Manager, you will help oversee all aspects of service, staff development, and guest relations to ensure an exceptional dining experience that reflects the brand’s high standards.

• Support the General Manager in day-to-day operations, including floor management, scheduling, and team leadership
• Uphold and model the highest standards of guest service and hospitality
• Lead, train, and mentor FOH staff to ensure consistent performance and engagement
• Assist with financial performance goals, including labor cost management and revenue growth
• Maintain a clean, organized, and welcoming environment that reflects La Plume’s brand and standards
• Collaborate with the culinary and bar teams to ensure seamless service execution
• Handle guest feedback with professionalism and care, ensuring positive outcomes
• Participate in hiring, onboarding, and performance evaluations of FOH team members
• Have a strong presence on the floor during service
• Other duties as assigned

• 3–5 years of progressive leadership experience in a premium casual or upscale dining environment
• Valid Smart Serve Certification
• Strong understanding of service standards, wine knowledge, and restaurant operations
• Proven ability to lead and inspire a team with professionalism and positivity
• Excellent communication, organizational, and problem-solving skills
• A passion for hospitality, attention to detail, and creating memorable guest experiences
• Flexibility to work evenings, weekends, and holidays as required
• Legally eligible to work in Canada

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.