Collections Analyst with Turkish language

 What will your role be? 

As a Collection Specialist you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. 

What will your day consist of? 

• You will lead communication with a key customer portfolio developing trusted relationship 

• You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions 

• You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior 

• You will facilitate challenging solutions by involving other HP teams in working with the customer 

• You will advise the Credit Analysts, Sales, Account Management teams on collection risks 

• You will lead and/or participate in business enhancement projects across geographies 

Whom are we looking for? 

• A  strong collaborator with excellent English and Turkish skills: 

• excellent customer skills and incredible focus on trust and credibility to influence action 

• ability to build relationship across teams and cultures 

• a unique voice and a talent to challenge status quo processes 

• An  independent result-oriented professional  with: 

• Drive & a creative power to meet continuous challenges of the role 

• Proven problem-solving skills 

• Foundational understanding of collection and financial concepts 

• Proven analytical skills coupled with willingness to continuously learn  

• Solid computer literacy, curious to work with various technical tools  to gain efficiencies 

• Typically 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage