As a Collection Specialist you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

What will your day consist of?

You will lead communication with a key customer portfolio developing trusted relationship

You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions

You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior

You will facilitate challenging solutions by involving other HP teams in working with the customer

You will advise the Credit Analysts, Sales, Account Management teams on collection risks

You will lead and/or participate in business enhancement projects across geographies

Whom are we looking for?

A strong collaborator with excellent English and Turkish skills:

excellent customer skills and incredible focus on trust and credibility to influence action

ability to build relationship across teams and cultures

a unique voice and a talent to challenge status quo processes

An independent result-oriented professional with:

Drive & a creative power to meet continuous challenges of the role

Proven problem-solving skills

An excellent Collection Specialist with:

Foundational understanding of collection and financial concepts

Proven analytical skills coupled with willingness to continuously learn

Solid computer literacy, curious to work with various technical tools to gain efficiencies

Typically 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage

Job -

Finance

Schedule -

Full time

Shift -

No shift premium (Romania)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

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