Coordinator, Social Accounts

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

The Commercial Partnerships Coordinator provides administrative support to the UMG Commercial Partnerships Team(s) in the areas of partner and label support and service. Key support roles include distribution and communication of information, and troubleshooting asset deliveries, take downs, rushes, and any and all revenue strategy changes. 

How You'll Create:

• Communicate/monitor new release and catalogue marketing opportunities based on trending and upcoming releases and UGC Campaigns.
• Manage partner optimization requests and various administration tasks for all label partners at DSPs, monitor missing content and ingestion of assets, investigate and solve label/artist-related inquiries pertaining to DSPs.
• Collect, organize, solicit missing digital release assets and marketing tools from label partners and UMG backend systems.
• Communicate sales, audio/video streaming and revenue trends, success stories and opportunities at applicable partners to UMG and Labels, generating weekly reports based on social platform trends, playlist adds and current data
• Utilize streaming and marketing data to support placement and applicable partner opportunities
• Process takedowns for material infringing on UMG content
• Support Labels & Artists on activities and business with a focus on YouTube, Vevo, and Social partners (Meta, TikTok, Snap)

Bring Your Vibe:

• Advanced Microsoft Excel, Office and PowerPoint competency
• Excellent communication and interpersonal skills including adaptability, personal effectiveness, and ability to establish quick rapport, with emphasis on relationship building with labels and partners.
• Extremely organized with superior time management skills
• Ability to work on multiple projects and produce high-quality results under tight deadlines in a team environment.
• Capacity to work independently, take initiative and desire to optimize processes and efficiencies.
• Proactive problem solving by identifying potential issues and taking action to rectify.
• Experience with analytics, search engine and social media marketing
• Propensity to build and maintain relationships with a 'partner first' mindset. Must be comfortable being the point of contact for UMG and multiple label and business partners.
• Superior organizational and time management skills, with meticulous attention to detail and follow through.
• Must have a general understanding of the commercial landscape and how to optimize profiles and content across multiple platforms

Experience:

• Knowledge of retail, social media, long and short form video content and current platforms of entertainment consumption from a consumer perspective
• Ability to quickly learn new systems a must, working knowledge and understanding of UMG internal systems a plus.
• Familiarity with and able to navigate partner dashboards and data tools, with the ability to understand user behavior through data.
• Candidates should be natural problem solvers, analytical, creative, innovative, detail-oriented, and resourceful.

Education:

• BA degree

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

• Comprehensive medical, dental, vision, and FSA options, as well as:

  • 100% coverage for out-patient mental health services

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • A lifetime fertility support allowance of $30,000 to plan participants

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.