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Customer Solutions Consultant, Financial Services, Google Cloud

Customer Solutions Consultant, Financial Services, Google Cloud

1 Month ago • 6 Years + • DevOps

About the job

4 skills required for this role

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google-cloud-platform

scalability

prospecting

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Job Description

As a Customer Solutions Consultant at Google Cloud, you'll partner with sales teams to showcase Google Cloud's capabilities to customers. Responsibilities include understanding customer needs, developing cloud solutions, conducting proofs of concept, and resolving technical issues. You'll engage with clients to define requirements, present solutions, and work with Google Cloud products to demonstrate integrations. The role involves assessing legacy applications, recommending modernization roadmaps, and advising on integration strategies and architectures for successful Google Cloud implementation. You'll also contribute to identifying business opportunities, addressing technical objections, and supporting bid responses. This role requires strong technical expertise and excellent communication skills.

Must have:

Bachelor's degree or equivalent experience
6+ years cloud native architecture experience
Cloud infrastructure & on-premise experience
Experience presenting to technical and executive stakeholders
Understanding of customer needs and developing solutions

Good to have:

Experience migrating applications to cloud platforms
Networking knowledge (SDN, routing, VPNs, load balancers, firewalls)
Financial services client experience
Security expertise (encryption, identity management, access control)
Experience building and maintaining customer relationships

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

Experience in migrating applications and services to cloud platforms.
Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
Experience in, or supporting Banking and Financial Services clients.
Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
Experience prospecting, building, and maintaining customer relationships from scratch.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.